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Seller_gnFGvxhTj27yt

Unable to list a book with a valid ISBN

I am trying to list a book with a valid ISBN. However, I am hitting an error because a completely unrelated book is using the ISBN. I have created a case 10174715182 and provided photographs of the book with the ISBN and screenshot of the book data page on the ISBN website.

There have been more than 10 messages back and forth on the case thread but it isn't going anywhere. I keep getting asked for the same information again and again.

Can a moderator please intervene?

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Tags:Add a product, GTIN
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Seller_gnFGvxhTj27yt

Unable to list a book with a valid ISBN

I am trying to list a book with a valid ISBN. However, I am hitting an error because a completely unrelated book is using the ISBN. I have created a case 10174715182 and provided photographs of the book with the ISBN and screenshot of the book data page on the ISBN website.

There have been more than 10 messages back and forth on the case thread but it isn't going anywhere. I keep getting asked for the same information again and again.

Can a moderator please intervene?

Tags:Add a product, GTIN
10
57 views
6 replies
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Seller_gnFGvxhTj27yt

In spite of providing the requested information in each instance, a new associate proceeds to ask me for the same information yet again. This has happened 5 times in the case thread so far.

@Adam_Amazon_Could you please take a look?

00
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Seller_i0E2DYQDA6p5u

Hi. Did you get the issue resolved? I am also facing the same problem and haven't got any solution to it.

00
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Seller_gnFGvxhTj27yt

Unable to list a book with a valid ISBN

I am trying to list a book with a valid ISBN. However, I am hitting an error because a completely unrelated book is using the ISBN. I have created a case 10174715182 and provided photographs of the book with the ISBN and screenshot of the book data page on the ISBN website.

There have been more than 10 messages back and forth on the case thread but it isn't going anywhere. I keep getting asked for the same information again and again.

Can a moderator please intervene?

57 views
6 replies
Tags:Add a product, GTIN
10
Reply
user profile
Seller_gnFGvxhTj27yt

Unable to list a book with a valid ISBN

I am trying to list a book with a valid ISBN. However, I am hitting an error because a completely unrelated book is using the ISBN. I have created a case 10174715182 and provided photographs of the book with the ISBN and screenshot of the book data page on the ISBN website.

There have been more than 10 messages back and forth on the case thread but it isn't going anywhere. I keep getting asked for the same information again and again.

Can a moderator please intervene?

Tags:Add a product, GTIN
10
57 views
6 replies
Reply
user profile

Unable to list a book with a valid ISBN

by Seller_gnFGvxhTj27yt

I am trying to list a book with a valid ISBN. However, I am hitting an error because a completely unrelated book is using the ISBN. I have created a case 10174715182 and provided photographs of the book with the ISBN and screenshot of the book data page on the ISBN website.

There have been more than 10 messages back and forth on the case thread but it isn't going anywhere. I keep getting asked for the same information again and again.

Can a moderator please intervene?

Tags:Add a product, GTIN
10
57 views
6 replies
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Seller_gnFGvxhTj27yt

In spite of providing the requested information in each instance, a new associate proceeds to ask me for the same information yet again. This has happened 5 times in the case thread so far.

@Adam_Amazon_Could you please take a look?

00
user profile
Seller_i0E2DYQDA6p5u

Hi. Did you get the issue resolved? I am also facing the same problem and haven't got any solution to it.

00
Follow this discussion to be notified about new activity
user profile
Seller_gnFGvxhTj27yt

In spite of providing the requested information in each instance, a new associate proceeds to ask me for the same information yet again. This has happened 5 times in the case thread so far.

@Adam_Amazon_Could you please take a look?

00
user profile
Seller_gnFGvxhTj27yt

In spite of providing the requested information in each instance, a new associate proceeds to ask me for the same information yet again. This has happened 5 times in the case thread so far.

@Adam_Amazon_Could you please take a look?

00
Reply
user profile
Seller_i0E2DYQDA6p5u

Hi. Did you get the issue resolved? I am also facing the same problem and haven't got any solution to it.

00
user profile
Seller_i0E2DYQDA6p5u

Hi. Did you get the issue resolved? I am also facing the same problem and haven't got any solution to it.

00
Reply
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