Amazon Pickup partner does not pick up 3rd order in three days
MOST RIDICULOUS AND PATHETIC TREATMENT BY AMAZON TO ITS SELLERS.
Amazon Pickup partner does not pick up 3rd order in three days. Mine is Easy Ship Order. This is despite complaining to them thru their complain from available on their portal. Only thing Amazon does is "Your order is cancelled and you will be charged penalty". Later, they reverse the penalty as if they are doing a big favour to sellers. They are neither bothered about disatisfaction of my customer nor are they bothered about my loss of business.
Amazon Pickup partner does not pick up 3rd order in three days
MOST RIDICULOUS AND PATHETIC TREATMENT BY AMAZON TO ITS SELLERS.
Amazon Pickup partner does not pick up 3rd order in three days. Mine is Easy Ship Order. This is despite complaining to them thru their complain from available on their portal. Only thing Amazon does is "Your order is cancelled and you will be charged penalty". Later, they reverse the penalty as if they are doing a big favour to sellers. They are neither bothered about disatisfaction of my customer nor are they bothered about my loss of business.
12 replies
Seller_aBxBabvT8BWRD
sorry for inconvenience, the order could not be dispatched tue to fire in our market , our market was closed, no one was alowed to enter the market
Roberto_Amazon
Hello! @Seller_njoPcmI6ojYJP
Thank you for using the Forums.
I am sorry you had to deal with this issue. Besides filling out the complaint form, have you reported this with our Seller Support team? I'd like to review this with our Easy ship team.
Regards,
Seller_xtyQ1ugx27ysy
this is happening with me from past 2 months ,lot of orders got cancelled due to missed pick up issue ,even after complaining so many times its happening ,also not getting return products ,i also dont have nay proper communication number of amazon pick up ,i don't know whom to contact.
Roberto_Amazon
@Seller_xtyQ1ugx27ysy Thank you for sharing your experience. How are you raising the complaint? Are you filling out the Easy Ship Pickup Misses Issue? Or contacting our Seller Support team?
Seller_xtyQ1ugx27ysy
yes i just lost 20 orders bcoz of pick up missed issue
Seller_xtyQ1ugx27ysy
after complaining so much ,still orders are not picked up .please help us to survive in this amazon ,else i have to quit
Roberto_Amazon
@Seller_xtyQ1ugx27ysy Can you please provide the case ID in which you reported this issue?
Regards,
Seller_xtyQ1ugx27ysy
11142152032 , 11127561272
still nothing happen its almost two moths orders are picking up ,i am losing business and at the verge of closing amazon account as i cannot afford so much loss ,
if this type of behavior continues i have to shut my business which i establish after so much of hard work and investment
Roberto_Amazon
@Seller_xtyQ1ugx27ysy Thank you for adding the cases. I am currently looking into this, I will get back to you once I have an update.
Regards,
Roberto_Amazon
@Seller_xtyQ1ugx27ysy Our partner team will continue to review this issue in the case:11185884272.
Please follow up there only.
Regards,
Roberto
