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Seller_1s81rDtPQ4nR0

Amazon charged me 2.57$ from my credit card, no reason, the case no reply

Weird issue, on Oct 4 Amazon charged my credit card for $2.57 claiming to settle the balance in my account. But my account have more than $800 positive balance, I didn't find this deduction in the payment. why Amazon deduct my money?

I opened a case with seller support,but there was no reply,can Amazon reply me and tell me reason? case ID 13979806891

1.1K views
27 replies
Tags:Billing
40
Reply
user profile
Seller_1s81rDtPQ4nR0

Amazon charged me 2.57$ from my credit card, no reason, the case no reply

Weird issue, on Oct 4 Amazon charged my credit card for $2.57 claiming to settle the balance in my account. But my account have more than $800 positive balance, I didn't find this deduction in the payment. why Amazon deduct my money?

I opened a case with seller support,but there was no reply,can Amazon reply me and tell me reason? case ID 13979806891

Tags:Billing
40
1.1K views
27 replies
Reply
0 replies
user profile
Seller_rI7BZIczK8iAC

This could be from another marketplace than the one you have a positive balance. Sounds like storage fees for returned and not disposed units.

30
user profile
Seller_kPYn2eaKfbniK

for 2.57$ i would just accept it and move on with my life. but thats just me. opening cases and dealing with them does not seem worth it over a coffee.

108
user profile
Seller_Jf7jdJeXQMvyM

Amazon is God. They do as they please without explanation for the privilege of playing in their sandbox. They make the rules and change them as they please and are accountable to no one, especially the sellers who make them so much money. Great partnership, huh?

10
user profile
Seller_Zb1SSKSjU6GwM

Multiply that $2.57 times...lets say... 1 Million sellers - Hmmm - do that to 1M sellers and they get $2,570,000 - not a bad take!

51
user profile
CR_Amazon

@Seller_1s81rDtPQ4nR0

My name is CR and I am going to see if I can get you some more information here.

Thank you for providing the case #, I am going to take a look through the issue and any correspondence there to see if I can get you some specific answers on this charge.

Thank you for your patience while I look into this.

CR_Amazon

21
user profile
Seller_KD1B3PyQ9x0Cm

You just lost more than that by taking the time to create a case or create a forum post :))

212
user profile
Seller_QxxtAPm2Y7d4o

There will always be an audit trail to the transaction. You may need to look closer.

21
user profile
Seller_wr2AZLyml0LM4

Had the same thing happen to me for the Canadian marketplace which I haven't even touched except it was for $24. Opened a case but I'm just waiting on a response.

00
user profile
Seller_1s81rDtPQ4nR0

Amazon charged me 2.57$ from my credit card, no reason, the case no reply

Weird issue, on Oct 4 Amazon charged my credit card for $2.57 claiming to settle the balance in my account. But my account have more than $800 positive balance, I didn't find this deduction in the payment. why Amazon deduct my money?

I opened a case with seller support,but there was no reply,can Amazon reply me and tell me reason? case ID 13979806891

1.1K views
27 replies
Tags:Billing
40
Reply
user profile
Seller_1s81rDtPQ4nR0

Amazon charged me 2.57$ from my credit card, no reason, the case no reply

Weird issue, on Oct 4 Amazon charged my credit card for $2.57 claiming to settle the balance in my account. But my account have more than $800 positive balance, I didn't find this deduction in the payment. why Amazon deduct my money?

I opened a case with seller support,but there was no reply,can Amazon reply me and tell me reason? case ID 13979806891

Tags:Billing
40
1.1K views
27 replies
Reply
user profile

Amazon charged me 2.57$ from my credit card, no reason, the case no reply

by Seller_1s81rDtPQ4nR0

Weird issue, on Oct 4 Amazon charged my credit card for $2.57 claiming to settle the balance in my account. But my account have more than $800 positive balance, I didn't find this deduction in the payment. why Amazon deduct my money?

I opened a case with seller support,but there was no reply,can Amazon reply me and tell me reason? case ID 13979806891

Tags:Billing
40
1.1K views
27 replies
Reply
0 replies
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user profile
Seller_rI7BZIczK8iAC

This could be from another marketplace than the one you have a positive balance. Sounds like storage fees for returned and not disposed units.

30
user profile
Seller_kPYn2eaKfbniK

for 2.57$ i would just accept it and move on with my life. but thats just me. opening cases and dealing with them does not seem worth it over a coffee.

108
user profile
Seller_Jf7jdJeXQMvyM

Amazon is God. They do as they please without explanation for the privilege of playing in their sandbox. They make the rules and change them as they please and are accountable to no one, especially the sellers who make them so much money. Great partnership, huh?

10
user profile
Seller_Zb1SSKSjU6GwM

Multiply that $2.57 times...lets say... 1 Million sellers - Hmmm - do that to 1M sellers and they get $2,570,000 - not a bad take!

51
user profile
CR_Amazon

@Seller_1s81rDtPQ4nR0

My name is CR and I am going to see if I can get you some more information here.

Thank you for providing the case #, I am going to take a look through the issue and any correspondence there to see if I can get you some specific answers on this charge.

Thank you for your patience while I look into this.

CR_Amazon

21
user profile
Seller_KD1B3PyQ9x0Cm

You just lost more than that by taking the time to create a case or create a forum post :))

212
user profile
Seller_QxxtAPm2Y7d4o

There will always be an audit trail to the transaction. You may need to look closer.

21
user profile
Seller_wr2AZLyml0LM4

Had the same thing happen to me for the Canadian marketplace which I haven't even touched except it was for $24. Opened a case but I'm just waiting on a response.

00
user profile
Seller_rI7BZIczK8iAC

This could be from another marketplace than the one you have a positive balance. Sounds like storage fees for returned and not disposed units.

30
user profile
Seller_rI7BZIczK8iAC

This could be from another marketplace than the one you have a positive balance. Sounds like storage fees for returned and not disposed units.

30
Reply
user profile
Seller_kPYn2eaKfbniK

for 2.57$ i would just accept it and move on with my life. but thats just me. opening cases and dealing with them does not seem worth it over a coffee.

108
user profile
Seller_kPYn2eaKfbniK

for 2.57$ i would just accept it and move on with my life. but thats just me. opening cases and dealing with them does not seem worth it over a coffee.

108
Reply
user profile
Seller_Jf7jdJeXQMvyM

Amazon is God. They do as they please without explanation for the privilege of playing in their sandbox. They make the rules and change them as they please and are accountable to no one, especially the sellers who make them so much money. Great partnership, huh?

10
user profile
Seller_Jf7jdJeXQMvyM

Amazon is God. They do as they please without explanation for the privilege of playing in their sandbox. They make the rules and change them as they please and are accountable to no one, especially the sellers who make them so much money. Great partnership, huh?

10
Reply
user profile
Seller_Zb1SSKSjU6GwM

Multiply that $2.57 times...lets say... 1 Million sellers - Hmmm - do that to 1M sellers and they get $2,570,000 - not a bad take!

51
user profile
Seller_Zb1SSKSjU6GwM

Multiply that $2.57 times...lets say... 1 Million sellers - Hmmm - do that to 1M sellers and they get $2,570,000 - not a bad take!

51
Reply
user profile
CR_Amazon

@Seller_1s81rDtPQ4nR0

My name is CR and I am going to see if I can get you some more information here.

Thank you for providing the case #, I am going to take a look through the issue and any correspondence there to see if I can get you some specific answers on this charge.

Thank you for your patience while I look into this.

CR_Amazon

21
user profile
CR_Amazon

@Seller_1s81rDtPQ4nR0

My name is CR and I am going to see if I can get you some more information here.

Thank you for providing the case #, I am going to take a look through the issue and any correspondence there to see if I can get you some specific answers on this charge.

Thank you for your patience while I look into this.

CR_Amazon

21
Reply
user profile
Seller_KD1B3PyQ9x0Cm

You just lost more than that by taking the time to create a case or create a forum post :))

212
user profile
Seller_KD1B3PyQ9x0Cm

You just lost more than that by taking the time to create a case or create a forum post :))

212
Reply
user profile
Seller_QxxtAPm2Y7d4o

There will always be an audit trail to the transaction. You may need to look closer.

21
user profile
Seller_QxxtAPm2Y7d4o

There will always be an audit trail to the transaction. You may need to look closer.

21
Reply
user profile
Seller_wr2AZLyml0LM4

Had the same thing happen to me for the Canadian marketplace which I haven't even touched except it was for $24. Opened a case but I'm just waiting on a response.

00
user profile
Seller_wr2AZLyml0LM4

Had the same thing happen to me for the Canadian marketplace which I haven't even touched except it was for $24. Opened a case but I'm just waiting on a response.

00
Reply