Inactive
Hello Amazon Seller Community,
I'm facing an issue with one of my ASINs in my Amazon FBA inventory. I recently had a shipment delivered and received by Amazon, consisting of multiple ASINs, totaling 40 units. However, one particular ASIN with 6 units has not gone live and remains inactive, despite the rest of the ASINs in the same shipment being active and available for sale.
Here's a summary of the issue:
ASIN with 6 units is marked as "Inactive" in my seller account.
There are no reserved stock, no inbound stock, and no warehouse damaged stock listed for this ASIN under the following categories:
Total: 0
Working: 0
Shipped: 0
Receiving: 0
Total: 0
Customer order: 0
FC transfer: 0
FC processing: 0
Total: 0
Warehouse Damaged: 0
Customer Damaged: 0
Carrier Damaged: 0
Distributor Damaged: 0
Defective: 0
Expired: 0
Under the "Shipments" section in my Seller Central account, it shows that all units for this ASIN were located and received. I have checked the listing for this ASIN, and there don't appear to be any listing errors or issues. The product details and pricing are accurate.I have also reviewed the FBA shipment status for this ASIN, and there are no reported issues or errors.Has anyone encountered a similar issue before? If so, how did you resolve it?
Inactive
Hello Amazon Seller Community,
I'm facing an issue with one of my ASINs in my Amazon FBA inventory. I recently had a shipment delivered and received by Amazon, consisting of multiple ASINs, totaling 40 units. However, one particular ASIN with 6 units has not gone live and remains inactive, despite the rest of the ASINs in the same shipment being active and available for sale.
Here's a summary of the issue:
ASIN with 6 units is marked as "Inactive" in my seller account.
There are no reserved stock, no inbound stock, and no warehouse damaged stock listed for this ASIN under the following categories:
Total: 0
Working: 0
Shipped: 0
Receiving: 0
Total: 0
Customer order: 0
FC transfer: 0
FC processing: 0
Total: 0
Warehouse Damaged: 0
Customer Damaged: 0
Carrier Damaged: 0
Distributor Damaged: 0
Defective: 0
Expired: 0
Under the "Shipments" section in my Seller Central account, it shows that all units for this ASIN were located and received. I have checked the listing for this ASIN, and there don't appear to be any listing errors or issues. The product details and pricing are accurate.I have also reviewed the FBA shipment status for this ASIN, and there are no reported issues or errors.Has anyone encountered a similar issue before? If so, how did you resolve it?
0 replies
Cooper_Amazon
Good Afternoon @Seller_KsMBaTC0H7TNI, Thanks for reaching out to us on the Seller Forums. Did you still need some help figuring out what might be occurring with the inactive ASIN?
If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.
Looking forward to hearing from you soon. Hope you have a great rest of the week. Sincerely, Cooper_Amazon
