Hijacked listing by "soikoi" brand
Hello Amazon Team!
@Cooper_Amazon @Jim_Amazon @Sandy_Amazon @Dougal_Amazon @Glenn_Amazon @Dominic_Amazon @Michelle_Amazon
Please have a look at ASIN: B075NW6HC6
The listing was hijacked. The brand name was changed to the completely irrelative value "soikoi", while the correct brand is Perfect Vision.
Please make an investigation and see that it was changed approximately a month ago.
Unfortunately, multiple conversations with support and or violation reports do not help at all.
We kindly ask you to pay attention to this issue. Numerous discussions in Amazon show that this is a very large problem, and we are not the only ones who have encountered it.
I can provide an additional reference from the manufacturer's website, but it is not allowed to insert non-amazon links here
Also, the latest submissions:
Complaint ID: 15172164721
Support case ID 15124454481
Thank you for understanding and hopefully you can help us.
5 replies
Dougal_Amazon
Hello @Seller_NogLvPAC9uBv2,
My name is Dougal from the Community Manager Team and I am happy to review this for you. Thank you for all the detail.
In the case ID you provided, and here you mentioned what the brand name of the ASIN should be, but that is not the brand name of this ASIN when it was created and has not been the brand name of this ASIN in the last 12 months.
Under the Product detail page rules and the "Policies for editing detail pages," If you choose to re-brand a product, please refer to Amazon Brand Name Policy page for minor Brand name changes. Any major Brand Name change requests are considered re-branding and will not be supported. To protect Customer trust and ensure catalog quality, we ask that you create a new ASIN for the new product."
My recommendation is that you create a new ASIN that does have all the correct attributes and manufacturer information.
Please let me know if you have any other questions.
Best, Dougal
Hijacked listing by "soikoi" brand
Hello Amazon Team!
@Cooper_Amazon @Jim_Amazon @Sandy_Amazon @Dougal_Amazon @Glenn_Amazon @Dominic_Amazon @Michelle_Amazon
Please have a look at ASIN: B075NW6HC6
The listing was hijacked. The brand name was changed to the completely irrelative value "soikoi", while the correct brand is Perfect Vision.
Please make an investigation and see that it was changed approximately a month ago.
Unfortunately, multiple conversations with support and or violation reports do not help at all.
We kindly ask you to pay attention to this issue. Numerous discussions in Amazon show that this is a very large problem, and we are not the only ones who have encountered it.
I can provide an additional reference from the manufacturer's website, but it is not allowed to insert non-amazon links here
Also, the latest submissions:
Complaint ID: 15172164721
Support case ID 15124454481
Thank you for understanding and hopefully you can help us.
Hijacked listing by "soikoi" brand
Hello Amazon Team!
@Cooper_Amazon @Jim_Amazon @Sandy_Amazon @Dougal_Amazon @Glenn_Amazon @Dominic_Amazon @Michelle_Amazon
Please have a look at ASIN: B075NW6HC6
The listing was hijacked. The brand name was changed to the completely irrelative value "soikoi", while the correct brand is Perfect Vision.
Please make an investigation and see that it was changed approximately a month ago.
Unfortunately, multiple conversations with support and or violation reports do not help at all.
We kindly ask you to pay attention to this issue. Numerous discussions in Amazon show that this is a very large problem, and we are not the only ones who have encountered it.
I can provide an additional reference from the manufacturer's website, but it is not allowed to insert non-amazon links here
Also, the latest submissions:
Complaint ID: 15172164721
Support case ID 15124454481
Thank you for understanding and hopefully you can help us.
5 replies
5 replies
Dougal_Amazon
Hello @Seller_NogLvPAC9uBv2,
My name is Dougal from the Community Manager Team and I am happy to review this for you. Thank you for all the detail.
In the case ID you provided, and here you mentioned what the brand name of the ASIN should be, but that is not the brand name of this ASIN when it was created and has not been the brand name of this ASIN in the last 12 months.
Under the Product detail page rules and the "Policies for editing detail pages," If you choose to re-brand a product, please refer to Amazon Brand Name Policy page for minor Brand name changes. Any major Brand Name change requests are considered re-branding and will not be supported. To protect Customer trust and ensure catalog quality, we ask that you create a new ASIN for the new product."
My recommendation is that you create a new ASIN that does have all the correct attributes and manufacturer information.
Please let me know if you have any other questions.
Best, Dougal
Dougal_Amazon
Hello @Seller_NogLvPAC9uBv2,
My name is Dougal from the Community Manager Team and I am happy to review this for you. Thank you for all the detail.
In the case ID you provided, and here you mentioned what the brand name of the ASIN should be, but that is not the brand name of this ASIN when it was created and has not been the brand name of this ASIN in the last 12 months.
Under the Product detail page rules and the "Policies for editing detail pages," If you choose to re-brand a product, please refer to Amazon Brand Name Policy page for minor Brand name changes. Any major Brand Name change requests are considered re-branding and will not be supported. To protect Customer trust and ensure catalog quality, we ask that you create a new ASIN for the new product."
My recommendation is that you create a new ASIN that does have all the correct attributes and manufacturer information.
Please let me know if you have any other questions.
Best, Dougal
Dougal_Amazon
Hello @Seller_NogLvPAC9uBv2,
My name is Dougal from the Community Manager Team and I am happy to review this for you. Thank you for all the detail.
In the case ID you provided, and here you mentioned what the brand name of the ASIN should be, but that is not the brand name of this ASIN when it was created and has not been the brand name of this ASIN in the last 12 months.
Under the Product detail page rules and the "Policies for editing detail pages," If you choose to re-brand a product, please refer to Amazon Brand Name Policy page for minor Brand name changes. Any major Brand Name change requests are considered re-branding and will not be supported. To protect Customer trust and ensure catalog quality, we ask that you create a new ASIN for the new product."
My recommendation is that you create a new ASIN that does have all the correct attributes and manufacturer information.
Please let me know if you have any other questions.
Best, Dougal
