Rank/Category/Browse Node went missing
Hello, I'm encountering an issue where if I put the keyword "drum" on my listing, the rank, category and browse node suddenly disappeared. I need this keyword to properly sell our products as it is a "drum replacement unit" for printers. Seller support says we have to remove that keyword in order to assign a browse node, how come and why? Anybody else experienced this? We really need this keyword to be included as it describes our product, and I don't think this is a restricted keyword as well. TIA.
Rank/Category/Browse Node went missing
Hello, I'm encountering an issue where if I put the keyword "drum" on my listing, the rank, category and browse node suddenly disappeared. I need this keyword to properly sell our products as it is a "drum replacement unit" for printers. Seller support says we have to remove that keyword in order to assign a browse node, how come and why? Anybody else experienced this? We really need this keyword to be included as it describes our product, and I don't think this is a restricted keyword as well. TIA.
0 replies
Seller_NbYSGJ8Tehgbv
I cannot fully explain to you what a product feed is but I suggest you look it up.
This happens to me often. I submit a full update product feed and wait 24 hours. This brings back my rank and I am able to include things such as keywords.
Blake_Amazon
Hey @Seller_LfAVBYkPpst61, this help page goes into product feeds, but I would recommend following Seller Support's guidance. If you still have trouble with this after doing so, let me know the case ID!
-Blake
