Removal Order not received
Hello,
I recently created a removal order for 7 small items. Amazon sent them in 6 separate packages via 2 different couriers across 3 different days.
I have only received 5 packages and the missing item says ''delivered to reception'' at a time when the property was locked and no body was there to receive the parcel.
I expect it was left outside in full view of anyone passing by.
I have raised the issue with seller support who are refusing to help in any way.
Does anyone have any similar experiences? Is there any chance of a reimbursement for the lost item?
Thanks
Removal Order not received
Hello,
I recently created a removal order for 7 small items. Amazon sent them in 6 separate packages via 2 different couriers across 3 different days.
I have only received 5 packages and the missing item says ''delivered to reception'' at a time when the property was locked and no body was there to receive the parcel.
I expect it was left outside in full view of anyone passing by.
I have raised the issue with seller support who are refusing to help in any way.
Does anyone have any similar experiences? Is there any chance of a reimbursement for the lost item?
Thanks
0 replies
Sarah_Amzn
Hello @Seller_7mVxE8D2yOFvP,
this is Sarah from Amazon.
Can you share the case ID opened with Seller Support so I can take a look?
Sarah.