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Seller_H2Km94EY7fY7I

Amazon Account management for other company

I created my own seller account under the email I used to log into (Clients) Amazon brand account. If I go to my seller account I have access to create a brand store and A+ content but when I switch to the Client account I do not have access. The listings I created on behalf of Client are on this account where he gave me log in supervisor permissions.

I know this is getting confusing, let me explain.

I just started a brand management business, Client contracted me to create product listings/brand registry store, advertising once we are set up and running.

The owner created his Amazon account then sent me and invite to (My Email) and gave me full access under user permissions to everything.

I created the product listings under his account and registered Client with Amazon brand registry.

The brand was approved and now when I am logged into Clients account I can not access the brand benefits to create a store or A+ content and more. Seller support said I needed to link a seller central account.

I just registered a new seller account under the SAME email used to log into Client account.

Then I logged into client account under my email and gave the new seller account access under the brand management user permissions to admin / rights owner.

Now my new seller account has access to the clients brand benefits and all brand options BUT if I switch to clients account I still can not create anything.

Is there no way to give me access to brand benefits when I am logged into clients account? It is the same email I use to log into both seller accounts.

43 views
13 replies
Tags:Brand Registry, Brand Stores, Storefront
20
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user profile
Seller_H2Km94EY7fY7I

Amazon Account management for other company

I created my own seller account under the email I used to log into (Clients) Amazon brand account. If I go to my seller account I have access to create a brand store and A+ content but when I switch to the Client account I do not have access. The listings I created on behalf of Client are on this account where he gave me log in supervisor permissions.

I know this is getting confusing, let me explain.

I just started a brand management business, Client contracted me to create product listings/brand registry store, advertising once we are set up and running.

The owner created his Amazon account then sent me and invite to (My Email) and gave me full access under user permissions to everything.

I created the product listings under his account and registered Client with Amazon brand registry.

The brand was approved and now when I am logged into Clients account I can not access the brand benefits to create a store or A+ content and more. Seller support said I needed to link a seller central account.

I just registered a new seller account under the SAME email used to log into Client account.

Then I logged into client account under my email and gave the new seller account access under the brand management user permissions to admin / rights owner.

Now my new seller account has access to the clients brand benefits and all brand options BUT if I switch to clients account I still can not create anything.

Is there no way to give me access to brand benefits when I am logged into clients account? It is the same email I use to log into both seller accounts.

Tags:Brand Registry, Brand Stores, Storefront
20
43 views
13 replies
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0 replies
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Seller_OvL8C4BJWiuS9

You are going to get your "clients" and your account suspended for related accounts.

01
user profile
Jim_Amazon

Hi @Seller_H2Km94EY7fY7I

This is definitely an interesting situation!

I'll be diving a bit further into this issue to see what we can do to sort things out. If I need any further information or have any updates, I'll reach out here!

Jim

00
user profile
Seller_xI3QiYnO5s2UY

I am having almost the exact same issue and my campaigns are delivering on the Amazon ads website but when I get to the seller central there is Nothing showing I have 28,000.00 dollars from sales already and I have yet to get paid and it’s been going since May 22, 2023 I need help too! My husband said this was a scam!

00
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Seller_H2Km94EY7fY7I

Amazon Account management for other company

I created my own seller account under the email I used to log into (Clients) Amazon brand account. If I go to my seller account I have access to create a brand store and A+ content but when I switch to the Client account I do not have access. The listings I created on behalf of Client are on this account where he gave me log in supervisor permissions.

I know this is getting confusing, let me explain.

I just started a brand management business, Client contracted me to create product listings/brand registry store, advertising once we are set up and running.

The owner created his Amazon account then sent me and invite to (My Email) and gave me full access under user permissions to everything.

I created the product listings under his account and registered Client with Amazon brand registry.

The brand was approved and now when I am logged into Clients account I can not access the brand benefits to create a store or A+ content and more. Seller support said I needed to link a seller central account.

I just registered a new seller account under the SAME email used to log into Client account.

Then I logged into client account under my email and gave the new seller account access under the brand management user permissions to admin / rights owner.

Now my new seller account has access to the clients brand benefits and all brand options BUT if I switch to clients account I still can not create anything.

Is there no way to give me access to brand benefits when I am logged into clients account? It is the same email I use to log into both seller accounts.

43 views
13 replies
Tags:Brand Registry, Brand Stores, Storefront
20
Reply
user profile
Seller_H2Km94EY7fY7I

Amazon Account management for other company

I created my own seller account under the email I used to log into (Clients) Amazon brand account. If I go to my seller account I have access to create a brand store and A+ content but when I switch to the Client account I do not have access. The listings I created on behalf of Client are on this account where he gave me log in supervisor permissions.

I know this is getting confusing, let me explain.

I just started a brand management business, Client contracted me to create product listings/brand registry store, advertising once we are set up and running.

The owner created his Amazon account then sent me and invite to (My Email) and gave me full access under user permissions to everything.

I created the product listings under his account and registered Client with Amazon brand registry.

The brand was approved and now when I am logged into Clients account I can not access the brand benefits to create a store or A+ content and more. Seller support said I needed to link a seller central account.

I just registered a new seller account under the SAME email used to log into Client account.

Then I logged into client account under my email and gave the new seller account access under the brand management user permissions to admin / rights owner.

Now my new seller account has access to the clients brand benefits and all brand options BUT if I switch to clients account I still can not create anything.

Is there no way to give me access to brand benefits when I am logged into clients account? It is the same email I use to log into both seller accounts.

Tags:Brand Registry, Brand Stores, Storefront
20
43 views
13 replies
Reply
user profile

Amazon Account management for other company

by Seller_H2Km94EY7fY7I

I created my own seller account under the email I used to log into (Clients) Amazon brand account. If I go to my seller account I have access to create a brand store and A+ content but when I switch to the Client account I do not have access. The listings I created on behalf of Client are on this account where he gave me log in supervisor permissions.

I know this is getting confusing, let me explain.

I just started a brand management business, Client contracted me to create product listings/brand registry store, advertising once we are set up and running.

The owner created his Amazon account then sent me and invite to (My Email) and gave me full access under user permissions to everything.

I created the product listings under his account and registered Client with Amazon brand registry.

The brand was approved and now when I am logged into Clients account I can not access the brand benefits to create a store or A+ content and more. Seller support said I needed to link a seller central account.

I just registered a new seller account under the SAME email used to log into Client account.

Then I logged into client account under my email and gave the new seller account access under the brand management user permissions to admin / rights owner.

Now my new seller account has access to the clients brand benefits and all brand options BUT if I switch to clients account I still can not create anything.

Is there no way to give me access to brand benefits when I am logged into clients account? It is the same email I use to log into both seller accounts.

Tags:Brand Registry, Brand Stores, Storefront
20
43 views
13 replies
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Seller_OvL8C4BJWiuS9

You are going to get your "clients" and your account suspended for related accounts.

01
user profile
Jim_Amazon

Hi @Seller_H2Km94EY7fY7I

This is definitely an interesting situation!

I'll be diving a bit further into this issue to see what we can do to sort things out. If I need any further information or have any updates, I'll reach out here!

Jim

00
user profile
Seller_xI3QiYnO5s2UY

I am having almost the exact same issue and my campaigns are delivering on the Amazon ads website but when I get to the seller central there is Nothing showing I have 28,000.00 dollars from sales already and I have yet to get paid and it’s been going since May 22, 2023 I need help too! My husband said this was a scam!

00
Follow this discussion to be notified about new activity
user profile
Seller_OvL8C4BJWiuS9

You are going to get your "clients" and your account suspended for related accounts.

01
user profile
Seller_OvL8C4BJWiuS9

You are going to get your "clients" and your account suspended for related accounts.

01
Reply
user profile
Jim_Amazon

Hi @Seller_H2Km94EY7fY7I

This is definitely an interesting situation!

I'll be diving a bit further into this issue to see what we can do to sort things out. If I need any further information or have any updates, I'll reach out here!

Jim

00
user profile
Jim_Amazon

Hi @Seller_H2Km94EY7fY7I

This is definitely an interesting situation!

I'll be diving a bit further into this issue to see what we can do to sort things out. If I need any further information or have any updates, I'll reach out here!

Jim

00
Reply
user profile
Seller_xI3QiYnO5s2UY

I am having almost the exact same issue and my campaigns are delivering on the Amazon ads website but when I get to the seller central there is Nothing showing I have 28,000.00 dollars from sales already and I have yet to get paid and it’s been going since May 22, 2023 I need help too! My husband said this was a scam!

00
user profile
Seller_xI3QiYnO5s2UY

I am having almost the exact same issue and my campaigns are delivering on the Amazon ads website but when I get to the seller central there is Nothing showing I have 28,000.00 dollars from sales already and I have yet to get paid and it’s been going since May 22, 2023 I need help too! My husband said this was a scam!

00
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