Exceed limit
Safety claim denied due to exceed limit. What should we do. How we seller survive on amazon protle. Buyers frequently cheated on us and amazon denied our claim. I request team to review the claim properly and approve. After apply the claim just after 2mins claim denied. Are you checked or your AI team just denied without check. Kindly check the order id I mentioned.
Order ID: 403-8509820-6614757
Order ID: 406-8641089-6233156
Claim details: 12613-43038-1395964
Claim details: 49901-36601-3637018
@Sakura_Amazon_
Exceed limit
Safety claim denied due to exceed limit. What should we do. How we seller survive on amazon protle. Buyers frequently cheated on us and amazon denied our claim. I request team to review the claim properly and approve. After apply the claim just after 2mins claim denied. Are you checked or your AI team just denied without check. Kindly check the order id I mentioned.
Order ID: 403-8509820-6614757
Order ID: 406-8641089-6233156
Claim details: 12613-43038-1395964
Claim details: 49901-36601-3637018
@Sakura_Amazon_
0 replies
Sakura_Amazon_
Hello @Seller_qltEIFC6r0o0R,
The Safe-T claims are counted based on the ratio as per the SAFE-T Policy for Easy Ship, Self-Ship, and Seller Flex orders:
As per Amazon's internal policies, if a seller is identified as abusive or fraudulent, filed a fraudulent claim or is found to be abusing or misusing the SAFE-T policy in any form or manner, the seller can be subject to appropriate enforcement action as per our policies. As per Amazon’s policies, this may include:
- SAFE-T denials based on suspicious and repeated filling metrics, such as exceeding the claims refunds to return/reject ratio of 8%.
- Recovery of already reimbursed amount.
- Blocking of the SAFE-T feature in cases of identified abusive and fraudulent cases or patterns.
You can review it here : SAFE-T Policy for Easy Ship, Self-Ship, and Seller Flex orders: Terms and Conditions.
Regards,
Sakura
