Customer bought 4 of the same item, accidentally bought shipping for 1 item worth

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Seller_yIdTZsA967dJl

Customer bought 4 of the same item, accidentally bought shipping for 1 item worth

A customer bought 4 of the same item. Not thinking, I purchased a shipping label for 1 of the 4 items.

How do I cancel that shipping label and create a new one for all 4 to go in the same package?

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2 replies
Tags:Fulfilment, Packaging, Seller fulfilled, Shipping labels, UPS
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Seller_DdmPiA1p1S2Wu

Go to the order and click the button that says, "Refund purchased shipping label", and then re-purchase the correct shipping label. The original shipping label will be refunded after a couple of weeks as long as it isn't used.

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