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Seller_Lf5zlFv90aJmZ

Safe-T claim

Dear Amazone team,

I would like to share issue here,

The issue is When we tried to file safe-T claim within 15 days, its show we are not eligable up to 50 days like that notifacation shows. When we claimed after 50 days then we are receiving reply that seller should claim within 15 days.

This is not our issue. The problem is from amazon portal.

I lost my product and however I never got solution from amazon team.

I am really disappointed.

Earlier also for one returning order i had claimed and same issue happened, after many conversation with amazone team finally they said don't claim again.

We are helpless due this issue.

Kindly investigate and consider safe-T claim.

I hope my explanation is enough.

Expecting positive responce will be highly appriciated.

Thank you

150 views
3 replies
40
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user profile
Seller_Lf5zlFv90aJmZ

Safe-T claim

Dear Amazone team,

I would like to share issue here,

The issue is When we tried to file safe-T claim within 15 days, its show we are not eligable up to 50 days like that notifacation shows. When we claimed after 50 days then we are receiving reply that seller should claim within 15 days.

This is not our issue. The problem is from amazon portal.

I lost my product and however I never got solution from amazon team.

I am really disappointed.

Earlier also for one returning order i had claimed and same issue happened, after many conversation with amazone team finally they said don't claim again.

We are helpless due this issue.

Kindly investigate and consider safe-T claim.

I hope my explanation is enough.

Expecting positive responce will be highly appriciated.

Thank you

40
150 views
3 replies
Reply
0 replies
user profile
Seller_YKvdo63jTVnDS
In reply to: Seller_Lf5zlFv90aJmZ's post

Sample problem , in a week my 2 order same thing 50 days cover , i am take photo 90% time he told agar upko nehi aya tha upko 15 din andar contact karna up late ho gaye ho , upko refund amazon terms condion nehi milega

00
user profile
Seller_uIKrjjut3rOLW
In reply to: Seller_Lf5zlFv90aJmZ's post

I OBSERVED THAT AMAZON CARES ABOUT CUSTOMER ONLY. THEY DO NOT GAVE MUCH SUPPORT TO INDIAN SELLERS. WE ARE HIGHLY DISSATISFIED WITH AMAZON POLICY. AMAZON SHOULD HAVE THIS KIND OF POLICY FOR THEIR SELLING UNITS ONLY.

THEY SHOULD HAVE POLICY WHICH IS ACCORDING TO EACH SELLER RETURN POLICY. EBAY IS ANOTHER BEST EXAMPLE. BUSINESS SHOULD RUN ETHICALLY.

IF PRODUCT COMES WITH WARRANTY THEN PRODUCT SHOULD BE NON RETURNABLE.

20
user profile
Seller_IGL3p3c7acijn
In reply to: Seller_Lf5zlFv90aJmZ's post

SAME THING HAPPENING WITH US. I DONT KNOW WHY THEY DOING THIS TO SELLERS.

10
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Seller_Lf5zlFv90aJmZ

Safe-T claim

Dear Amazone team,

I would like to share issue here,

The issue is When we tried to file safe-T claim within 15 days, its show we are not eligable up to 50 days like that notifacation shows. When we claimed after 50 days then we are receiving reply that seller should claim within 15 days.

This is not our issue. The problem is from amazon portal.

I lost my product and however I never got solution from amazon team.

I am really disappointed.

Earlier also for one returning order i had claimed and same issue happened, after many conversation with amazone team finally they said don't claim again.

We are helpless due this issue.

Kindly investigate and consider safe-T claim.

I hope my explanation is enough.

Expecting positive responce will be highly appriciated.

Thank you

150 views
3 replies
40
Reply
user profile
Seller_Lf5zlFv90aJmZ

Safe-T claim

Dear Amazone team,

I would like to share issue here,

The issue is When we tried to file safe-T claim within 15 days, its show we are not eligable up to 50 days like that notifacation shows. When we claimed after 50 days then we are receiving reply that seller should claim within 15 days.

This is not our issue. The problem is from amazon portal.

I lost my product and however I never got solution from amazon team.

I am really disappointed.

Earlier also for one returning order i had claimed and same issue happened, after many conversation with amazone team finally they said don't claim again.

We are helpless due this issue.

Kindly investigate and consider safe-T claim.

I hope my explanation is enough.

Expecting positive responce will be highly appriciated.

Thank you

40
150 views
3 replies
Reply
user profile

Safe-T claim

by Seller_Lf5zlFv90aJmZ

Dear Amazone team,

I would like to share issue here,

The issue is When we tried to file safe-T claim within 15 days, its show we are not eligable up to 50 days like that notifacation shows. When we claimed after 50 days then we are receiving reply that seller should claim within 15 days.

This is not our issue. The problem is from amazon portal.

I lost my product and however I never got solution from amazon team.

I am really disappointed.

Earlier also for one returning order i had claimed and same issue happened, after many conversation with amazone team finally they said don't claim again.

We are helpless due this issue.

Kindly investigate and consider safe-T claim.

I hope my explanation is enough.

Expecting positive responce will be highly appriciated.

Thank you

Manage Buyer Experience
Tags:SAFE-T
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Seller_YKvdo63jTVnDS
In reply to: Seller_Lf5zlFv90aJmZ's post

Sample problem , in a week my 2 order same thing 50 days cover , i am take photo 90% time he told agar upko nehi aya tha upko 15 din andar contact karna up late ho gaye ho , upko refund amazon terms condion nehi milega

00
user profile
Seller_uIKrjjut3rOLW
In reply to: Seller_Lf5zlFv90aJmZ's post

I OBSERVED THAT AMAZON CARES ABOUT CUSTOMER ONLY. THEY DO NOT GAVE MUCH SUPPORT TO INDIAN SELLERS. WE ARE HIGHLY DISSATISFIED WITH AMAZON POLICY. AMAZON SHOULD HAVE THIS KIND OF POLICY FOR THEIR SELLING UNITS ONLY.

THEY SHOULD HAVE POLICY WHICH IS ACCORDING TO EACH SELLER RETURN POLICY. EBAY IS ANOTHER BEST EXAMPLE. BUSINESS SHOULD RUN ETHICALLY.

IF PRODUCT COMES WITH WARRANTY THEN PRODUCT SHOULD BE NON RETURNABLE.

20
user profile
Seller_IGL3p3c7acijn
In reply to: Seller_Lf5zlFv90aJmZ's post

SAME THING HAPPENING WITH US. I DONT KNOW WHY THEY DOING THIS TO SELLERS.

10
Follow this discussion to be notified about new activity
user profile
Seller_YKvdo63jTVnDS
In reply to: Seller_Lf5zlFv90aJmZ's post

Sample problem , in a week my 2 order same thing 50 days cover , i am take photo 90% time he told agar upko nehi aya tha upko 15 din andar contact karna up late ho gaye ho , upko refund amazon terms condion nehi milega

00
user profile
Seller_YKvdo63jTVnDS
In reply to: Seller_Lf5zlFv90aJmZ's post

Sample problem , in a week my 2 order same thing 50 days cover , i am take photo 90% time he told agar upko nehi aya tha upko 15 din andar contact karna up late ho gaye ho , upko refund amazon terms condion nehi milega

00
Reply
user profile
Seller_uIKrjjut3rOLW
In reply to: Seller_Lf5zlFv90aJmZ's post

I OBSERVED THAT AMAZON CARES ABOUT CUSTOMER ONLY. THEY DO NOT GAVE MUCH SUPPORT TO INDIAN SELLERS. WE ARE HIGHLY DISSATISFIED WITH AMAZON POLICY. AMAZON SHOULD HAVE THIS KIND OF POLICY FOR THEIR SELLING UNITS ONLY.

THEY SHOULD HAVE POLICY WHICH IS ACCORDING TO EACH SELLER RETURN POLICY. EBAY IS ANOTHER BEST EXAMPLE. BUSINESS SHOULD RUN ETHICALLY.

IF PRODUCT COMES WITH WARRANTY THEN PRODUCT SHOULD BE NON RETURNABLE.

20
user profile
Seller_uIKrjjut3rOLW
In reply to: Seller_Lf5zlFv90aJmZ's post

I OBSERVED THAT AMAZON CARES ABOUT CUSTOMER ONLY. THEY DO NOT GAVE MUCH SUPPORT TO INDIAN SELLERS. WE ARE HIGHLY DISSATISFIED WITH AMAZON POLICY. AMAZON SHOULD HAVE THIS KIND OF POLICY FOR THEIR SELLING UNITS ONLY.

THEY SHOULD HAVE POLICY WHICH IS ACCORDING TO EACH SELLER RETURN POLICY. EBAY IS ANOTHER BEST EXAMPLE. BUSINESS SHOULD RUN ETHICALLY.

IF PRODUCT COMES WITH WARRANTY THEN PRODUCT SHOULD BE NON RETURNABLE.

20
Reply
user profile
Seller_IGL3p3c7acijn
In reply to: Seller_Lf5zlFv90aJmZ's post

SAME THING HAPPENING WITH US. I DONT KNOW WHY THEY DOING THIS TO SELLERS.

10
user profile
Seller_IGL3p3c7acijn
In reply to: Seller_Lf5zlFv90aJmZ's post

SAME THING HAPPENING WITH US. I DONT KNOW WHY THEY DOING THIS TO SELLERS.

10
Reply
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