Need to change tracking number
I sent a book I sold on Amazon via USPS yesterday. Now I realize that due to the mailman's poor penmanship, I read a 5 in the tracking number as an S. I need to correct this on your website, but I don't know how, and an hour of checking every link on your site hasn't turned up a clue concerning what I need to do. Please advise.
Thanks.
Need to change tracking number
I sent a book I sold on Amazon via USPS yesterday. Now I realize that due to the mailman's poor penmanship, I read a 5 in the tracking number as an S. I need to correct this on your website, but I don't know how, and an hour of checking every link on your site hasn't turned up a clue concerning what I need to do. Please advise.
Thanks.
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_TT4X34Y2lk3iE,
Here's what you can do to fix the tracking number. I found these steps in the "How do I edit a tracking number?" section at Valid tracking rate FAQ:
- Go to Orders, then Manage orders
- Search for your Order ID
- Click Edit Shipment
- Update the tracking number
- Click Re-confirm the shipment
Try to make this correction soon. The help page mentions that tracking updates work best when made within 24 hours of the original shipment confirmation.
Hope this helps get your tracking number sorted out!
Best regards,
Michael
