Hired a new Virtual Assistant how can she get passed the need for 2FA
I have hired a Virtual Assistant to assist with Amazon tasks. She accepted the invitation and was then prompted to enter the code to validate 2 Factor Authentication. She is working remotely to my location, how can I overcome this problem. Is there a way she can access my Seller Central account without the need for 2FA - any help you can offer would be much appreciated.
Hired a new Virtual Assistant how can she get passed the need for 2FA
I have hired a Virtual Assistant to assist with Amazon tasks. She accepted the invitation and was then prompted to enter the code to validate 2 Factor Authentication. She is working remotely to my location, how can I overcome this problem. Is there a way she can access my Seller Central account without the need for 2FA - any help you can offer would be much appreciated.
0 replies
Seller_nRFmxiQg4EGrw
Before answering your question, I have one of my own:
Is this a person that you trust completely with your entire future of selling on Amazon? Because there are many stories of people using a VA, with the result being that they never get to sell on Amazon again, because the VA violated Amazon policy.
Now, if this is a person that you would trust to hold $1,000,000 for you over the weekend and give it back on Monday, then you can add their phone number to the account; they can then request the code, and select their number instead of yours.
But again, realize that giving a VA access to your Amazon account is putting your ENTIRE future of selling on Amazon in their hands, unless you severely restrict their access.
Seller_4zBzdtgCyS9EI
and to add to what @Seller_nRFmxiQg4EGrwsaid, you are 100% responsible for ANYTHING that VA does in your account. Any bills they rack up for storage, ads,inventory that gets destroyed because you don't have proper invoices, violations, anything. will be 100% on you!
Micah_Amazon
Hello @Seller_Bsd0za8RQvNpq,
Thank you for reaching out. When you initially set up your Seller Central account, only you can access the account tools and features. You can provide access to others, such as employees, co-owners, or contractors, by setting your user permissions.
To invite new users, follow these steps:
- From the Settings drop-down menu, select User permissions.
- Enter the contact information for the new user and click Send invitation. Repeat for all new users that you want to add.
- Have your new users follow the instructions in the email that they'll receive.
To edit new-user permissions, follow these steps:
- From the Settings drop-down menu, select User permissions.
- Click Edit next to the account that you want to change.
- Click the button next to each tool that you want to allow the user to access.
Warning: By setting user permissions, you allow other users to complete tasks such as managing inventory or handling shipping confirmations. However, account credentials are unique, and confidential information should not be shared with anyone.
As mentioned by @Seller_nRFmxiQg4EGrw you can add their phone number to the account; they can then request the code.
Please let me know if you have any additional questions.
Cheers,
Micah
