Listing not available to buy but says active on my end
I just recently about a week ago listed my first 2 products, and it shows that it is active and in my inventory and my store account is healthy, but when I go to the actual listing on amazon my seller does not show up to buy it from me? What do i do?
Listing not available to buy but says active on my end
I just recently about a week ago listed my first 2 products, and it shows that it is active and in my inventory and my store account is healthy, but when I go to the actual listing on amazon my seller does not show up to buy it from me? What do i do?
0 replies
Seller_Hi7wbO2Kbo6bl
Do you just mean that you do not have the buy box?
You can give one of the ASINs and we can check to see what appears.
Dougal_Amazon
Hello @Seller_CwJkI00Mpssf0,
My name is Dougal from the Community Manager Team and I am happy to assist. I do want to establish if this is your offer on an ASIN or if you are seeing "currently unavailable," on amazon.com.
If you have already opened a case with Seller Support, I would be able to pull a bunch of other relevant detail so I can take a look at this.
My other question is the same as @Seller_Hi7wbO2Kbo6bl(thanks for jumping in here). If, this is an issue of not being the featured offer, I recommend taking a look at the Become the Featured Offer help page. To find your offer, click on the "Other sellers on Amazon," that is just below the buy box and you will have a full list of offers for that ASIN.
Please let me know if you have any other questions or need me to take a look at a current case ID.
Best, Dougal
Seller_CW0P5hgbsiqWX
Well, if it is your listing, you are not allowed to purchase the item, and the purchase section is blocked from your view. Can tou find your seller name under the listing?
