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Seller_Xbt3H2m5zDkhT

MY LISTING REMOVED BECAUSE OF A+ CONTENT WORD 'BACTERIA'

HI,

MY CASE NO IS : 13956999571, 13956584991, 13951678991

MY ALL 3 LISTINGS AND ALL DETAIL PAGES WERE DOING FINE.

BUT 1 WEEK AGO I CREATED A+ CONTENT AND MISTAKENLY PUT WORD 'BACTERIA' IN IT.

THEN I DELETED THE A+ CONTENT AFTER 1,2 DAYS AND CREATED NEW A+.

UNFORTUNATELY I GOT BLOCKED FOR THE DELETED A+ CONTENT WHICH I CREATED AND DELETED AFTER SUBMISSION.

MY PROBLEM OF WORD 'BACTERIA' WAS IN A+ CONTENT. WHICH I DELETED 4-5 DAYS AGO AFTER SUBMISSION. BUT I GOT BLOCKED FROM AMAZON - MY ASINS DAY BEFORE YESTERDAY ON MY DELETED(WHICH I DELETED 4-5 DAYS AGO) A+ CONTENT.

CAN YOU KINDLY TELL ME WHERE TO FIND THAT WORD? AS MY A+ CONTENT LIST IS EMPTY. HOW TO FIX OR CHANGE IT BECAUSE AMAZON IS KEEP ON SAYING TO FIX THAT WORD WHICH DOESN'T EXIST. I HAVE ATTACHED MY 2 SCREEN SHOTS OF A+ PAGE. MY A+ PAGE IS EMPTY, AND WHERE I CAN'T EVEN ADD NEW A+ CONTENT WITH ASINS (BECAUSE ASINS ARE BLOCKED)......

KINDLY HELP ME AND SUGGEST WHAT TO DO....

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7 replies
Tags:Brand Registry
00
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Seller_Xbt3H2m5zDkhT

MY LISTING REMOVED BECAUSE OF A+ CONTENT WORD 'BACTERIA'

HI,

MY CASE NO IS : 13956999571, 13956584991, 13951678991

MY ALL 3 LISTINGS AND ALL DETAIL PAGES WERE DOING FINE.

BUT 1 WEEK AGO I CREATED A+ CONTENT AND MISTAKENLY PUT WORD 'BACTERIA' IN IT.

THEN I DELETED THE A+ CONTENT AFTER 1,2 DAYS AND CREATED NEW A+.

UNFORTUNATELY I GOT BLOCKED FOR THE DELETED A+ CONTENT WHICH I CREATED AND DELETED AFTER SUBMISSION.

MY PROBLEM OF WORD 'BACTERIA' WAS IN A+ CONTENT. WHICH I DELETED 4-5 DAYS AGO AFTER SUBMISSION. BUT I GOT BLOCKED FROM AMAZON - MY ASINS DAY BEFORE YESTERDAY ON MY DELETED(WHICH I DELETED 4-5 DAYS AGO) A+ CONTENT.

CAN YOU KINDLY TELL ME WHERE TO FIND THAT WORD? AS MY A+ CONTENT LIST IS EMPTY. HOW TO FIX OR CHANGE IT BECAUSE AMAZON IS KEEP ON SAYING TO FIX THAT WORD WHICH DOESN'T EXIST. I HAVE ATTACHED MY 2 SCREEN SHOTS OF A+ PAGE. MY A+ PAGE IS EMPTY, AND WHERE I CAN'T EVEN ADD NEW A+ CONTENT WITH ASINS (BECAUSE ASINS ARE BLOCKED)......

KINDLY HELP ME AND SUGGEST WHAT TO DO....

Tags:Brand Registry
00
75 views
7 replies
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user profile
Seller_Xbt3H2m5zDkhT

AND MY PRODUCTS ARE NOT PESTICIDES... OR RELATED TO THAT.

00
user profile
Dougal_Amazon

Hello @Seller_Xbt3H2m5zDkhT,

My name is Dougal from the Community Manager Team and I am happy to assist with your removed listing. Thank you for providing the case numbers. Unfortunately any claim of preventing bacteria does call into a common pesticide claim and you can find all that information on the Pest control products and pesticides help page.

I see that one of your ASINs has already been reinstated, but the other 2 did trigger a Restricted Product Policy violation and therefore the first step to resolving this is to remove the violation. If you have not already, I recommend the same as @Seller_BKiMRa98G1c8Xand contact Account Health. I did see that the status on those violations are both that an evaluation is in progress.

You mostly will not be able to move forward or provide any updates to the ASIN until the violation has been removed. Once the violation has been removed, you should be able to access the ASIN in edit listing and since you have already deleted the A+ content that should remove any reference to bacteria on the ASIN.

IF the violations are removed and your still seeing the ASINs in the fix your products dashboard as having the detail page removed, I recommend you do a full flat file update. You can grab the template from the "Add products via upload," dashboard under the catalog menu in Seller Central.

I hope this helps and please let me know if you have any other questions.

Best, Dougal

10
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Seller_Xbt3H2m5zDkhT

MY LISTING REMOVED BECAUSE OF A+ CONTENT WORD 'BACTERIA'

HI,

MY CASE NO IS : 13956999571, 13956584991, 13951678991

MY ALL 3 LISTINGS AND ALL DETAIL PAGES WERE DOING FINE.

BUT 1 WEEK AGO I CREATED A+ CONTENT AND MISTAKENLY PUT WORD 'BACTERIA' IN IT.

THEN I DELETED THE A+ CONTENT AFTER 1,2 DAYS AND CREATED NEW A+.

UNFORTUNATELY I GOT BLOCKED FOR THE DELETED A+ CONTENT WHICH I CREATED AND DELETED AFTER SUBMISSION.

MY PROBLEM OF WORD 'BACTERIA' WAS IN A+ CONTENT. WHICH I DELETED 4-5 DAYS AGO AFTER SUBMISSION. BUT I GOT BLOCKED FROM AMAZON - MY ASINS DAY BEFORE YESTERDAY ON MY DELETED(WHICH I DELETED 4-5 DAYS AGO) A+ CONTENT.

CAN YOU KINDLY TELL ME WHERE TO FIND THAT WORD? AS MY A+ CONTENT LIST IS EMPTY. HOW TO FIX OR CHANGE IT BECAUSE AMAZON IS KEEP ON SAYING TO FIX THAT WORD WHICH DOESN'T EXIST. I HAVE ATTACHED MY 2 SCREEN SHOTS OF A+ PAGE. MY A+ PAGE IS EMPTY, AND WHERE I CAN'T EVEN ADD NEW A+ CONTENT WITH ASINS (BECAUSE ASINS ARE BLOCKED)......

KINDLY HELP ME AND SUGGEST WHAT TO DO....

75 views
7 replies
Tags:Brand Registry
00
Reply
user profile
Seller_Xbt3H2m5zDkhT

MY LISTING REMOVED BECAUSE OF A+ CONTENT WORD 'BACTERIA'

HI,

MY CASE NO IS : 13956999571, 13956584991, 13951678991

MY ALL 3 LISTINGS AND ALL DETAIL PAGES WERE DOING FINE.

BUT 1 WEEK AGO I CREATED A+ CONTENT AND MISTAKENLY PUT WORD 'BACTERIA' IN IT.

THEN I DELETED THE A+ CONTENT AFTER 1,2 DAYS AND CREATED NEW A+.

UNFORTUNATELY I GOT BLOCKED FOR THE DELETED A+ CONTENT WHICH I CREATED AND DELETED AFTER SUBMISSION.

MY PROBLEM OF WORD 'BACTERIA' WAS IN A+ CONTENT. WHICH I DELETED 4-5 DAYS AGO AFTER SUBMISSION. BUT I GOT BLOCKED FROM AMAZON - MY ASINS DAY BEFORE YESTERDAY ON MY DELETED(WHICH I DELETED 4-5 DAYS AGO) A+ CONTENT.

CAN YOU KINDLY TELL ME WHERE TO FIND THAT WORD? AS MY A+ CONTENT LIST IS EMPTY. HOW TO FIX OR CHANGE IT BECAUSE AMAZON IS KEEP ON SAYING TO FIX THAT WORD WHICH DOESN'T EXIST. I HAVE ATTACHED MY 2 SCREEN SHOTS OF A+ PAGE. MY A+ PAGE IS EMPTY, AND WHERE I CAN'T EVEN ADD NEW A+ CONTENT WITH ASINS (BECAUSE ASINS ARE BLOCKED)......

KINDLY HELP ME AND SUGGEST WHAT TO DO....

Tags:Brand Registry
00
75 views
7 replies
Reply
user profile

MY LISTING REMOVED BECAUSE OF A+ CONTENT WORD 'BACTERIA'

by Seller_Xbt3H2m5zDkhT

HI,

MY CASE NO IS : 13956999571, 13956584991, 13951678991

MY ALL 3 LISTINGS AND ALL DETAIL PAGES WERE DOING FINE.

BUT 1 WEEK AGO I CREATED A+ CONTENT AND MISTAKENLY PUT WORD 'BACTERIA' IN IT.

THEN I DELETED THE A+ CONTENT AFTER 1,2 DAYS AND CREATED NEW A+.

UNFORTUNATELY I GOT BLOCKED FOR THE DELETED A+ CONTENT WHICH I CREATED AND DELETED AFTER SUBMISSION.

MY PROBLEM OF WORD 'BACTERIA' WAS IN A+ CONTENT. WHICH I DELETED 4-5 DAYS AGO AFTER SUBMISSION. BUT I GOT BLOCKED FROM AMAZON - MY ASINS DAY BEFORE YESTERDAY ON MY DELETED(WHICH I DELETED 4-5 DAYS AGO) A+ CONTENT.

CAN YOU KINDLY TELL ME WHERE TO FIND THAT WORD? AS MY A+ CONTENT LIST IS EMPTY. HOW TO FIX OR CHANGE IT BECAUSE AMAZON IS KEEP ON SAYING TO FIX THAT WORD WHICH DOESN'T EXIST. I HAVE ATTACHED MY 2 SCREEN SHOTS OF A+ PAGE. MY A+ PAGE IS EMPTY, AND WHERE I CAN'T EVEN ADD NEW A+ CONTENT WITH ASINS (BECAUSE ASINS ARE BLOCKED)......

KINDLY HELP ME AND SUGGEST WHAT TO DO....

Tags:Brand Registry
00
75 views
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Seller_Xbt3H2m5zDkhT

AND MY PRODUCTS ARE NOT PESTICIDES... OR RELATED TO THAT.

00
user profile
Dougal_Amazon

Hello @Seller_Xbt3H2m5zDkhT,

My name is Dougal from the Community Manager Team and I am happy to assist with your removed listing. Thank you for providing the case numbers. Unfortunately any claim of preventing bacteria does call into a common pesticide claim and you can find all that information on the Pest control products and pesticides help page.

I see that one of your ASINs has already been reinstated, but the other 2 did trigger a Restricted Product Policy violation and therefore the first step to resolving this is to remove the violation. If you have not already, I recommend the same as @Seller_BKiMRa98G1c8Xand contact Account Health. I did see that the status on those violations are both that an evaluation is in progress.

You mostly will not be able to move forward or provide any updates to the ASIN until the violation has been removed. Once the violation has been removed, you should be able to access the ASIN in edit listing and since you have already deleted the A+ content that should remove any reference to bacteria on the ASIN.

IF the violations are removed and your still seeing the ASINs in the fix your products dashboard as having the detail page removed, I recommend you do a full flat file update. You can grab the template from the "Add products via upload," dashboard under the catalog menu in Seller Central.

I hope this helps and please let me know if you have any other questions.

Best, Dougal

10
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user profile
Seller_Xbt3H2m5zDkhT

AND MY PRODUCTS ARE NOT PESTICIDES... OR RELATED TO THAT.

00
user profile
Seller_Xbt3H2m5zDkhT

AND MY PRODUCTS ARE NOT PESTICIDES... OR RELATED TO THAT.

00
Reply
user profile
Dougal_Amazon

Hello @Seller_Xbt3H2m5zDkhT,

My name is Dougal from the Community Manager Team and I am happy to assist with your removed listing. Thank you for providing the case numbers. Unfortunately any claim of preventing bacteria does call into a common pesticide claim and you can find all that information on the Pest control products and pesticides help page.

I see that one of your ASINs has already been reinstated, but the other 2 did trigger a Restricted Product Policy violation and therefore the first step to resolving this is to remove the violation. If you have not already, I recommend the same as @Seller_BKiMRa98G1c8Xand contact Account Health. I did see that the status on those violations are both that an evaluation is in progress.

You mostly will not be able to move forward or provide any updates to the ASIN until the violation has been removed. Once the violation has been removed, you should be able to access the ASIN in edit listing and since you have already deleted the A+ content that should remove any reference to bacteria on the ASIN.

IF the violations are removed and your still seeing the ASINs in the fix your products dashboard as having the detail page removed, I recommend you do a full flat file update. You can grab the template from the "Add products via upload," dashboard under the catalog menu in Seller Central.

I hope this helps and please let me know if you have any other questions.

Best, Dougal

10
user profile
Dougal_Amazon

Hello @Seller_Xbt3H2m5zDkhT,

My name is Dougal from the Community Manager Team and I am happy to assist with your removed listing. Thank you for providing the case numbers. Unfortunately any claim of preventing bacteria does call into a common pesticide claim and you can find all that information on the Pest control products and pesticides help page.

I see that one of your ASINs has already been reinstated, but the other 2 did trigger a Restricted Product Policy violation and therefore the first step to resolving this is to remove the violation. If you have not already, I recommend the same as @Seller_BKiMRa98G1c8Xand contact Account Health. I did see that the status on those violations are both that an evaluation is in progress.

You mostly will not be able to move forward or provide any updates to the ASIN until the violation has been removed. Once the violation has been removed, you should be able to access the ASIN in edit listing and since you have already deleted the A+ content that should remove any reference to bacteria on the ASIN.

IF the violations are removed and your still seeing the ASINs in the fix your products dashboard as having the detail page removed, I recommend you do a full flat file update. You can grab the template from the "Add products via upload," dashboard under the catalog menu in Seller Central.

I hope this helps and please let me know if you have any other questions.

Best, Dougal

10
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