We have reviewed your suggestion, but cannot accept the classification node change proposal for ASIN. The current classification node for this product is specified based on the details page and how Amazon buyers find the product through search and br
I've opened CaseID: 15086402341 requesting a "Product Detail Change" because the listing has been auto-assigned to an incorrect product category. (This is one item of many that I'm having this same problem with.)
The title of the product literally contains the name of the Product Category that it SHOULD be in, it's that obvious.... but no matter what I state, I keep getting told they will have the "expert" review my proposed change. And then literally 5 minutes later, a second reply stating, "We've reviewed your suggestion and are unable to accept the suggested category browse node change."
There is no way a human is reviewing these requests, because like I said, the name of the product category that it should be in is in the title of the product. It's incredibly obvious that it should be in the category that I'm suggesting, but it's like I'm talking to a brick wall.
I looked in the forum to see if there were any suggestions and it appears that you need to make a post and then someone who can actually help pops in does. So, can someone from Amazon please help me get my products into the correct category? Please.
We have reviewed your suggestion, but cannot accept the classification node change proposal for ASIN. The current classification node for this product is specified based on the details page and how Amazon buyers find the product through search and br
I've opened CaseID: 15086402341 requesting a "Product Detail Change" because the listing has been auto-assigned to an incorrect product category. (This is one item of many that I'm having this same problem with.)
The title of the product literally contains the name of the Product Category that it SHOULD be in, it's that obvious.... but no matter what I state, I keep getting told they will have the "expert" review my proposed change. And then literally 5 minutes later, a second reply stating, "We've reviewed your suggestion and are unable to accept the suggested category browse node change."
There is no way a human is reviewing these requests, because like I said, the name of the product category that it should be in is in the title of the product. It's incredibly obvious that it should be in the category that I'm suggesting, but it's like I'm talking to a brick wall.
I looked in the forum to see if there were any suggestions and it appears that you need to make a post and then someone who can actually help pops in does. So, can someone from Amazon please help me get my products into the correct category? Please.
0 replies
Glenn_Amazon
Greetings @Seller_ec9g735rrGA16,
Thank you for reaching out with your concerns with your browse node for your ASIN. In general Amazon's categorization team has reviewed each ASIN's category multiple times and if it was previously determined that your suggested Browse Node is incorrect it may be rejected again.
However as a courtesy I have attempted to escalate this issue to see what options, if any, I can offer. I cannot guarantee that your Browse Node recommendations will be accepted but I can confirm they will be reviewed by categorization team members. Thank you for your understanding.
-Glenn