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Seller_XnZxd8mMU2KlW

color variation on listing

hello, i am new seller on Amazon, i have one product but 2 color variation, the problem is when i upload the product images to each ASIN, only one color image shows on both ASIN, what could i be doing wrong?

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Seller_XnZxd8mMU2KlW

color variation on listing

hello, i am new seller on Amazon, i have one product but 2 color variation, the problem is when i upload the product images to each ASIN, only one color image shows on both ASIN, what could i be doing wrong?

Create and Manage Listings
Tags:Images, Listings
00
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Glenn_Amazon
In reply to: Seller_XnZxd8mMU2KlW's post

Greetings @Seller_XnZxd8mMU2KlW,

Thanks for reaching out with your difficulties with the product images in your variation. Without being able to review the ASIN, I suspect the issue is that one of your variation images has been added as the main image. Every listing, including variations, only have a single main image. You will need to ensure each of your children have a swatch image to ensure it presents correctly. You can do this with the Variation Wizard if you have any trouble, feel free to reach out to Seller Support for assistance. If they are not able to help you, provide your Case ID here and I'll see what options exist.

-Glenn

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Seller_XnZxd8mMU2KlW

color variation on listing

hello, i am new seller on Amazon, i have one product but 2 color variation, the problem is when i upload the product images to each ASIN, only one color image shows on both ASIN, what could i be doing wrong?

47 views
1 reply
Create and Manage Listings
Tags:Images, Listings
00
Reply
user profile
Seller_XnZxd8mMU2KlW

color variation on listing

hello, i am new seller on Amazon, i have one product but 2 color variation, the problem is when i upload the product images to each ASIN, only one color image shows on both ASIN, what could i be doing wrong?

Create and Manage Listings
Tags:Images, Listings
00
47 views
1 reply
Reply
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color variation on listing

by Seller_XnZxd8mMU2KlW

hello, i am new seller on Amazon, i have one product but 2 color variation, the problem is when i upload the product images to each ASIN, only one color image shows on both ASIN, what could i be doing wrong?

Create and Manage Listings
Tags:Images, Listings
00
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1 reply
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Glenn_Amazon
In reply to: Seller_XnZxd8mMU2KlW's post

Greetings @Seller_XnZxd8mMU2KlW,

Thanks for reaching out with your difficulties with the product images in your variation. Without being able to review the ASIN, I suspect the issue is that one of your variation images has been added as the main image. Every listing, including variations, only have a single main image. You will need to ensure each of your children have a swatch image to ensure it presents correctly. You can do this with the Variation Wizard if you have any trouble, feel free to reach out to Seller Support for assistance. If they are not able to help you, provide your Case ID here and I'll see what options exist.

-Glenn

00
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Glenn_Amazon
In reply to: Seller_XnZxd8mMU2KlW's post

Greetings @Seller_XnZxd8mMU2KlW,

Thanks for reaching out with your difficulties with the product images in your variation. Without being able to review the ASIN, I suspect the issue is that one of your variation images has been added as the main image. Every listing, including variations, only have a single main image. You will need to ensure each of your children have a swatch image to ensure it presents correctly. You can do this with the Variation Wizard if you have any trouble, feel free to reach out to Seller Support for assistance. If they are not able to help you, provide your Case ID here and I'll see what options exist.

-Glenn

00
user profile
Glenn_Amazon
In reply to: Seller_XnZxd8mMU2KlW's post

Greetings @Seller_XnZxd8mMU2KlW,

Thanks for reaching out with your difficulties with the product images in your variation. Without being able to review the ASIN, I suspect the issue is that one of your variation images has been added as the main image. Every listing, including variations, only have a single main image. You will need to ensure each of your children have a swatch image to ensure it presents correctly. You can do this with the Variation Wizard if you have any trouble, feel free to reach out to Seller Support for assistance. If they are not able to help you, provide your Case ID here and I'll see what options exist.

-Glenn

00
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