Shipment is not being pickup by delivery partner
Hi, I’m new seller at Amazon. My first order was picked up somehow. but for 2nd order I received a call from pickup person, he talked very rudely and refused to come at address mentioned for pickup. I request him to come to nearby point for pickup than he told me that he will not pickup the shipment from road side. I again requested him to come at the address mentioned for pickup address than he told me very rudely that he will not come at that address too. That order got cancelled. After that I received 3 more orders, But not received any call for pickup and no body came for pickup of these shipments. all orders are being cancelled one by one. I have filled the shipment missing forms all the times and contacted the seller support team but not getting any solutions. Pickups are not being done and orders getting cancelled. Please advice for any solution. I have tried changing the pickup address also but the result is same.
Shipment is not being pickup by delivery partner
Hi, I’m new seller at Amazon. My first order was picked up somehow. but for 2nd order I received a call from pickup person, he talked very rudely and refused to come at address mentioned for pickup. I request him to come to nearby point for pickup than he told me that he will not pickup the shipment from road side. I again requested him to come at the address mentioned for pickup address than he told me very rudely that he will not come at that address too. That order got cancelled. After that I received 3 more orders, But not received any call for pickup and no body came for pickup of these shipments. all orders are being cancelled one by one. I have filled the shipment missing forms all the times and contacted the seller support team but not getting any solutions. Pickups are not being done and orders getting cancelled. Please advice for any solution. I have tried changing the pickup address also but the result is same.
0 replies
Seller_YeHLAAplAmxgC
The same thing happened with me also. Not just this, customers canceled those orders because they were not picked up by Ecom Express and then Amazon blocked that product listing. No response to tickets or the form that is supposed to be filled. Unbelievably pathetic customer service, as if the courier company is operating Amazon as per their will and Amazon is just acting handicapped.
Seller_6uaGWBQeq23qW
my order not pickup by delivery boy at address i go to other seller home for giving him parcel
Seller_FjmajsLzFQ3Kp
yes same here my 9 orders got cancelled because nobody comes for pickup they are making us fool and deducing cancelations from us