LARGE FBA shipment LOST by UPS! "label created, UPS awaiting package"
CASE ID - 15632885191, 15632917841, 15632968361, 15633025871, 15633101871
I had shipped several boxes to Amazon by bringing them to a UPS drop off center. My guys did NOT get a receipt/Proof of Pickup. The tracking on ALL of them all say 'label created. UPS awaiting to receive".
We reached out to UPS, we even spoke to a UPS branch manager who has video recordings of the packages being picked up. After being told that they are 'investigating' this and turning up nothing the best I was told was that "I should have insured the packages. Best we can do is $100 per box."
While I know this isn't something Amazon can do, is there anything that CAN be done?
Thank you
@SEAmod@TaylorR_Amazon@Dominic_Amazon
LARGE FBA shipment LOST by UPS! "label created, UPS awaiting package"
CASE ID - 15632885191, 15632917841, 15632968361, 15633025871, 15633101871
I had shipped several boxes to Amazon by bringing them to a UPS drop off center. My guys did NOT get a receipt/Proof of Pickup. The tracking on ALL of them all say 'label created. UPS awaiting to receive".
We reached out to UPS, we even spoke to a UPS branch manager who has video recordings of the packages being picked up. After being told that they are 'investigating' this and turning up nothing the best I was told was that "I should have insured the packages. Best we can do is $100 per box."
While I know this isn't something Amazon can do, is there anything that CAN be done?
Thank you
@SEAmod@TaylorR_Amazon@Dominic_Amazon
0 replies
Seller_z3XfkorVSmnEY
Without an acceptance scan, I fear the best you'll get is $100/box....and be sure to ask them how that will be paid -- directly to you, or to Amazon (who's account you shipped on).
TaylorR_Amazon
Hello @Seller_bkzjM7ZW5n2aM, are you able to obtain any proof that UPS had possession of the shipment?
