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Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

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4 replies
Tags:A to Z Claims, Return shipment
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Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

Tags:A to Z Claims, Return shipment
00
158 views
4 replies
Reply
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Maja_Amazon

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

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Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

158 views
4 replies
Tags:A to Z Claims, Return shipment
00
Reply
user profile
Seller_DtCmrKGDOhXgr

"Return arrived in return FCs" meaning?

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

Tags:A to Z Claims, Return shipment
00
158 views
4 replies
Reply
user profile

"Return arrived in return FCs" meaning?

by Seller_DtCmrKGDOhXgr

Not seen this before on returns tracking - "Return arrived in return FCs"

I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?

Puzzled because we have an A-Z claim open for a refund of a return that has never been sent back to us, and it looks like it's gone to an Amazon warehouse. We don't and have never used FBA, so it looks to me like we're losing an expensive item and taking an ODR hit for an issue with Amazon/Evri returns process misdirecting a parcel

(Yes, we have our returns address entered correctly)

Tags:A to Z Claims, Return shipment
00
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4 replies
Reply
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Maja_Amazon

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

00
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user profile
Maja_Amazon

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

00
user profile
Maja_Amazon

Hello @Seller_DtCmrKGDOhXgr!

Welcome on Seller Forums!

Can you please share with me the order ID so I can check the details?

Thanks in advance!

Maja

00
Reply
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