Voice of the Customer: Your Customers, Your Insights
Want to know what your customers really think about your products?
The Voice of the Customer page is your secret weapon to understanding and improving your customer experience.
Here's what you can do:
- Track your product's health: See how your products are performing compared to similar items.
- Read customer feedback: Get direct insights into what customers like and dislike.
- Identify and fix issues: Quickly address problems to boost customer satisfaction.
Ready to take your customer experience to the next level? Dive into the Voice of the Customer page today!
Thank you,
Joey
Voice of the Customer: Your Customers, Your Insights
Want to know what your customers really think about your products?
The Voice of the Customer page is your secret weapon to understanding and improving your customer experience.
Here's what you can do:
- Track your product's health: See how your products are performing compared to similar items.
- Read customer feedback: Get direct insights into what customers like and dislike.
- Identify and fix issues: Quickly address problems to boost customer satisfaction.
Ready to take your customer experience to the next level? Dive into the Voice of the Customer page today!
Thank you,
Joey
0 replies
Seller_DfiwIB1BmsVfX
@Joey_Amazon
1. Is the feedback on the VOC page only from verified purchases?
2. I have some comments that have an order number but the comment does not show up in my product reviews nor in Seller Feedback. Where are the comments from?
3. If there is customer feedback in VOC but no order number, what does that mean?
Thank you for your time.
Seller_AvHK3KSmHeqit
For example there is already a return authorize date. Is it still possible that customer doesn't proceed with the return?
