Tamper proof packing by Amazon for Return order are not eligible for SafeTclaim
Now, Amazon has come up with a new illogical idea where sellers are receiving returned products in a tamper-proof plastic cover, and as per Amazon, those returns are not eligible for a Safe T claim.
We have received multiple wrong products which are returned in Tamper proof cover and as per Amazon, the product does not have any issue as they have been packed in tamper proof cover.
We are yet to understand how come these products are not eligible for claims even if they do not contain the original items.
Do other seller are facing the same issue, if yes, what’s the solution?
Tamper proof packing by Amazon for Return order are not eligible for SafeTclaim
Now, Amazon has come up with a new illogical idea where sellers are receiving returned products in a tamper-proof plastic cover, and as per Amazon, those returns are not eligible for a Safe T claim.
We have received multiple wrong products which are returned in Tamper proof cover and as per Amazon, the product does not have any issue as they have been packed in tamper proof cover.
We are yet to understand how come these products are not eligible for claims even if they do not contain the original items.
Do other seller are facing the same issue, if yes, what’s the solution?
0 replies
Seller_gaR4ylpxJBYwc
We faced the issue. Tamper Proof = No Safe-T, so far, for us!
Seller_RHHq9hTRybs4Z
Please do amazon guidance last time we faced same issues now our all issues resolved please take opining videos also
Secure Returns program, please
*Easy Ship https://sellercentral.amazon.in/help/hub/reference/G201723330
Seller Flex https://sellercentral.amazon.in/help/hub/reference/G2RF7MXBSH5CR32B
**Delivered with exception – This refers to orders that were supposed to be delivered in a tamper proof bag with bag ID validation at your doorstep. However due to some issues, these were delivered to you without the bag validation.
Seller_dBpRrjhxD0dhP
we are receiving secured returns for more than past 2 years. Make a parcel opening video, you will get the claim.
Seller_TuJeyYQR4XdKK
Day by day Amazon is going worst in its policies. Our account was deducted for TCS but certificate was provided for less amount… And now we are asking them to refund difference or provide certificate of TDS but there support parrots 
are giving standard copy pasted replies. Amazon is now becoming seller blood sucker… there end is on the way… As these type of practice won’t last. 
Seller_nU37K3Rsx71EK
Of course yes, they are passing illogical rules. Temper proof bag never ensure right return product. Amazon compelling non fulfilment seller to adopt there fulfilment center.
Seller_cI7u2DMTZKU5y
Yes, as everyone mentioned if you receive the return in temper proof bag, you need to validate the bag ID before receiving the packages. If it doesn’t match, you need to as DA to mark it delivered with exception. Amazon is not working for the sellers, they will use every method to steal money from the seller since they have to give so much advantage to their customers.
We have not received over 20 packages, local station is just marking multiple packages out for delivery daily but only send few while stealing other. Now, Amazon is not paying those non-delivered packages saying we have not accepted those packages. No-one take the responsibility, we are even thinking of legal action against the ATS team for unethical practices.
Seller_wzHYpWJIe0aKd
yes, i too want a solution, happened with me as well where buyer does not return original items.
Seller_JvWCzOfgo2CrZ
yes , we are also facing same problem.
Seller_I6fddpSh38zdH
yes , we are also facing same problem.
Seller_AxTI80FOR0jBA
tampered proof = no claim
also if you tally and look closely to the order which are going forward to the customer are not receiving the correct product thats why the number of returns has increased. pickup associates and the city hub are doing scam by changing the products of the packets
customers are not receiving the correct the product, hence increased the number of returns.
also amazon is forcing small sellers to onboard to the glowroad thats why the claim percentage has been decreased to 10-15% only.
