Subject: Urgent: No Resolution After 29 Days – Clawback Reimbursement & ASIN B0DQ8HTRQC Dimension Issue
Dear Amazon Internal Team,
It has now been 29 days since I first raised the issue regarding the clawback reimbursement and incorrect dimensions for ASIN B0DQ8HTRQC, yet I have received no proper response or resolution. This continued delay is highly disappointing and disheartening, especially after a deduction of ₹75,000 in the March 2025 audit report.
As a dedicated seller on Amazon, I have operated without a single day's break, consistently trusting this platform to support honest sellers like myself. However, this unresolved issue is deeply impacting my business, morale, and trust in Amazon’s support system.
Despite following your instructions repeatedly and resubmitting the clawback forms as advised, I still have no clarity or reimbursement. Below are the clawback response IDs submitted under your guidance:
1. R_4QYt4jCX9lpKfgm – 01/06/2025
2. R_9ILd4mOBeLnFlyk – 20/06/2025
3. R_l4XY2nTCqF4dfO1 – 20/06/2025
4. R_1SB9SFDZokLrMwQ – 23/06/2025
5. R_4k0At2J95pzfd5a – 24/06/2025
6. R_4oaimr2ZEpbeMhj – 24/06/2025
7. R_9n2FPqQJK618Am4 – 25/06/2025
Also, please refer to Case ID: 11234243562. A mail from your side stated that reimbursement has been processed (screenshot attached), but no amount has been credited till now.
Furthermore, I am extremely concerned about the upcoming April audit report, fearing another wrongful deduction for the same ASIN. If this issue continues unresolved and I face another deduction, I will have no choice but to exit this platform and pursue appropriate legal remedies, for which I have maintained full documentation and proof.
I demand the following:
1. Immediate confirmation and timeline for the pending reimbursement.
2. Written assurance that no deductions will occur in the April audit for ASIN B0DQ8HTRQC, since valid proof and dimensions have already been submitted.
I expect urgent and clear action within 48 hours. Please escalate this matter internally if needed.
Sincerely,
[SINGHAL VOGUE]
Subject: Urgent: No Resolution After 29 Days – Clawback Reimbursement & ASIN B0DQ8HTRQC Dimension Issue
Dear Amazon Internal Team,
It has now been 29 days since I first raised the issue regarding the clawback reimbursement and incorrect dimensions for ASIN B0DQ8HTRQC, yet I have received no proper response or resolution. This continued delay is highly disappointing and disheartening, especially after a deduction of ₹75,000 in the March 2025 audit report.
As a dedicated seller on Amazon, I have operated without a single day's break, consistently trusting this platform to support honest sellers like myself. However, this unresolved issue is deeply impacting my business, morale, and trust in Amazon’s support system.
Despite following your instructions repeatedly and resubmitting the clawback forms as advised, I still have no clarity or reimbursement. Below are the clawback response IDs submitted under your guidance:
1. R_4QYt4jCX9lpKfgm – 01/06/2025
2. R_9ILd4mOBeLnFlyk – 20/06/2025
3. R_l4XY2nTCqF4dfO1 – 20/06/2025
4. R_1SB9SFDZokLrMwQ – 23/06/2025
5. R_4k0At2J95pzfd5a – 24/06/2025
6. R_4oaimr2ZEpbeMhj – 24/06/2025
7. R_9n2FPqQJK618Am4 – 25/06/2025
Also, please refer to Case ID: 11234243562. A mail from your side stated that reimbursement has been processed (screenshot attached), but no amount has been credited till now.
Furthermore, I am extremely concerned about the upcoming April audit report, fearing another wrongful deduction for the same ASIN. If this issue continues unresolved and I face another deduction, I will have no choice but to exit this platform and pursue appropriate legal remedies, for which I have maintained full documentation and proof.
I demand the following:
1. Immediate confirmation and timeline for the pending reimbursement.
2. Written assurance that no deductions will occur in the April audit for ASIN B0DQ8HTRQC, since valid proof and dimensions have already been submitted.
I expect urgent and clear action within 48 hours. Please escalate this matter internally if needed.
Sincerely,
[SINGHAL VOGUE]
0 replies
Seller_m9NndZY2im9ui
If it works for you, delete the ASIN that is having clawbacks and create a new ASIN. Of course ratings and history will be lost but at least you will be able to continue fresh. Don't have hopes with reimbursements. These guys are are not human
Roberto_Amazon
Hello! @Seller_OdAf4rXfjp2EW
I acknowledge this has been an extensive process, reimbursement investigations are complex and requires intervention from multiple teams. I have confirmed that the case you provided is in the right hands at this moment.
While I can't expedite the review of the case, I can assure you it is being actively worked on. If the case is resolved and the outcome is not favorable, please reply here to determine next steps.
Regards,
Roberto
Seller_wbfRWG4nSNsnG
When i submitted it took 2 Months for it to process and i think 3 Month is maximum time if your forms were correct
