delivery agent not picked order
I am new seller to amazon and I have received 5 orders in last 2 months. For each order I packed and scheduled it for pick up but the order got cancelled each time and from the pick up team no body contacted me. I did not even know why my orders are not getting picked up. I raised multiple requests for this issue but there is no resolution yet from amazon side. I have not sold any product yet on amazon because my orders are not being picked by amazon pick up agent.
delivery agent not picked order
I am new seller to amazon and I have received 5 orders in last 2 months. For each order I packed and scheduled it for pick up but the order got cancelled each time and from the pick up team no body contacted me. I did not even know why my orders are not getting picked up. I raised multiple requests for this issue but there is no resolution yet from amazon side. I have not sold any product yet on amazon because my orders are not being picked by amazon pick up agent.
0 replies
Seller_Gu4l9HDA5F718
i face the same issue i got 4 orders and no one come to pickup my product amazon support is useless in this case
Seller_0J93qZbq8T9od
raise dispute on time if pickup not done only this way you can save your account health
Seller_oUkE8BHd6F4NU
The very reason why i fulfill and shipped the order by myself
Seller_UUdhGc0D0lfqc
Dealing with the same issue and even got charged for cancellation
Seller_dJAAwqpf0WT2o
Hi, this happened with me too. Nobody from amazon going to help you on this, they even slap the seller with fine. What you could do is find contact number of the hub that is responsible for pick up. Take the pick up agent's phone number and call them every time you schedule a pick up. In my case the first order was picked up but I faced the issue of failed pick ups later, that's when I called this person who picked up the first order and said to call him personally every time an order is scheduled.
Seller_zpOXIZxahdoLh
yes same happened with me . Even everytime charged penalty which is more than profit
Adam_Amazon_
Hello @Seller_ovGsTYggnXVMc,
Welcome to Amazon and to the Forums. I am sorry to hear that your orders have not been picked up.
Please complete the Easy Ship pickup form for any pickup-related issues and the team will contact you. You can find the form by clicking this link: https://amazonexteu.qualtrics.com/jfe/form/SV_enDbyDzYy2FszMG.
You can also contact Seller Support for further guidance.
Regards,
Adam
Seller_vlsaAHnfAPEMg
yes i am also the new seller and i have received 3 orders in last 8 days .for each order i packed and scheduled it for pick up but the order got cancelled each time and from the pick up team no body contacted me. I did not even know why my orders are not getting picked up. I raised multiple requests for this issue but there is no resolution yet from amazon side. I have not sold any product yet on amazon because my orders are not being picked by amazon pick up agent.
Seller_EEB1yxZyHG6x9
Even im facing the issue , my products is not pickup by the amazon because of this, my orders are getting cancelled ,..please i need a resolution for the problem asap
