Amazon WHY do you provide unrealistic delivery times?

So over the holidays on several occasions with the national day of mourning, Christmas and New Years we have seen delivery promises that are unrealistic and show "Late Delivery Risk" even when the order was shipped on the next business day after the holiday unless we use a premium shipping services that would force us to take a loss on the order.

This is one example. This order it is stuck in the USPS system and the buyer was refunded and the defect was counted against us. So we're either forced to take a guaranteed loss on the order or a possible loss. Not because we didn't fulfill the order on-time, but because Amazon didn't use an accurate delivery promise?

Amazon, if you have the ability to determine that the mail system is likely going to deliver it late using the economy (free) shipping that we ship every one of our orders with. Then why would you promise the buyer a delivery time that would require us to use premium shipping? It would be one thing if we held the order too long, but that didn't happen. It was shipped right away on the first business day after the holiday!

(This order was received at almost 2pm our time. The post office closed at Noon that day.)

Another related issue:

We have set all our listings to two day handling at the listing level.

This item 100% has two day handling at the listing level:

The same item ordered the day before and the day after show the correct two day handling. However, pretty much everything ordered on 1/8 only showed 1-day. We had a few dozen orders just like this. Showing only one day handling.

Do better Amazon. We don't have the margin to cover $10 shipping for a $30 item so we're forced to take a chance that it will not be late or at least not get lost\result in a claim.

Do I have any recourse?