Safe-T-Claim
Now Amazon has invented another weapon / policy to deny the Safe-T-Claim. As per policy Returns delivered via tamper proof packaging are not eligible for SAFE-T claims.
Now amazon is denying / rejecting the safe-t-claim applying said policy even package we received although tempered proof still either empty or product inside it are not related to our brand or damaged.
Tamper proof package doesn't ensure that you always receive your product and always be in good condition.
Appeal is just a pretending to show that Amazon has given you a platform to seek justice when you are not agreed with the decision done at initial stage however they always remain with their previous decision done at initial stage. Appeal is useless.
We are helpless where to get resolution ......
Safe-T-Claim
Now Amazon has invented another weapon / policy to deny the Safe-T-Claim. As per policy Returns delivered via tamper proof packaging are not eligible for SAFE-T claims.
Now amazon is denying / rejecting the safe-t-claim applying said policy even package we received although tempered proof still either empty or product inside it are not related to our brand or damaged.
Tamper proof package doesn't ensure that you always receive your product and always be in good condition.
Appeal is just a pretending to show that Amazon has given you a platform to seek justice when you are not agreed with the decision done at initial stage however they always remain with their previous decision done at initial stage. Appeal is useless.
We are helpless where to get resolution ......
0 replies
Seller_ndkeLyqgh3Jwu
Absolutely correct. to be frank.. no solution irrespective of how many appeal you do. i faced the same atleast 5 times in last 30 days, accounting total loss of Rs 2 lacs, this is just to emphasize towards FBA, getting away from responsibilities. slowly we are putting more emphasis on our site rather than any dependency on ecommerce sites, thats the long term solution.
Seller_9JgNuMBuncX56
amazon gives useless rand un behavior or unprofessional reply . genuine safe-t-claim
if this regular basis more sellers lefting it platforms
Seller_4UU9DfTlnDT8V
Amazon is now fraud company itself. They are killing to sellers. I faced many problems against safe t claims like claimed and reimbursed amount is 0 Rs when safe t claim status is granted. Thow can they reimburse 0 Rs amount?