Need help with restoring a deleted ASIN.
Need help with restoring an ASIN and listing for my product. Can someone help us to get this restored?
Thanks!
Need help with restoring a deleted ASIN.
Need help with restoring an ASIN and listing for my product. Can someone help us to get this restored?
Thanks!
0 replies
Seller_GSbVBhLQVsri3
Amazon deleted the product page for Tomb Raider: The last Revelation Sega Dreamcast (ASIN B00004R9FG) I tried to get it reinstated, but it was next to impossible.
There is another Tomb Raider: The Last Revelation for Sega Dreamcast (ASIN B08HW1L5VV), but it is only for Amazon Renewed Sellers.
:Sigh: Amazon and I used to be friends.
Seller_ym3XvL6LYFHNR
You can restore if you have both the old ASIN and SKU. You will also need to have the information from the listing regarding item details. Go to add products, click on blank form, input all the details as much as you can remember if you did not save a template and make sure to enter the old ASIN and SKU on category lines. Once you submit the listing your old listing should show on your inventory list page as if it were never deleted. Any misinformation you enter that doesn't match the previous listing will make you correct before proceeding. That being said if Amazon deleted it that may not work as it should.
Seller_gOEI26HVe3ja4
To my knowledge video games do not qualify for the amazon renewed program.
Here is a list of permitted renewed products:
https://sellercentral.amazon.com/help/hub/reference/GZZVY5QX4DZHWHSW?ref=efph_GZZVY5QX4DZHWHSW_cont_521&initialSessionID=131-9816304-5656936&ld=NSGoogle&ldStackingCodes=NSGoogle&locale=en-US
Amazon's AI probably deleted this listing because it thought it was something eligible for renewed (Discontinued items are automatically changed to renewed listings and the old ASIN is deleted after some time). You have to tell amazon that this product as a video game does not belong in the renewed program and to change it back to a normal listing.
Cooper_Amazon
Good Afternoon @Seller_rWnSOhJMARd72, it looks like you were able to received some guidance from other folks here on the forums about restoring deleted ASINs.
If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
It also looks like you reached out to Selling Partner Support on CASE ID ending in 8341 and they mentioned:
"To list this product again, you will need to "Create a new listing" on the "Add products" page. This process ensures that you are creating a new product listing not currently available on Amazon."
Please let us know if this information helped you or if you still require additional assistance. Have a fantastic rest of the week.
Sincerely, Cooper_Amazon
