How to reactivate my deactivated account
My account was deactivated due to bank info not being verified. Last week the info was verified. When I try to reactivate, I get taken to the page that goes nowhere. I've been unable to sell for almost a month. Please help.
How to reactivate my deactivated account
My account was deactivated due to bank info not being verified. Last week the info was verified. When I try to reactivate, I get taken to the page that goes nowhere. I've been unable to sell for almost a month. Please help.
0 replies
Stevie_Amazon
Hi there @Seller_gH6vL3O0y97HK,
I appreciate you utilizing the Seller Forums!
I understand you are currently going through the INFORM Consumers Act verification and are working to re-verify your bank information. While trying to do so, you are encountering a blank page.
You will want to navigate to Account Info and then to Payment Information, then down to deposit methods. From there, you will follow the prompts to verify your bank account.
Alternatively, you can click "bank account" via the INFORM Consumers Act widget at the top of the Account Health page and it should take you directly to the deposit method page.
Let us know if this does not work, so we can look into the issue further.
All the best,
Stevie