Why is my product active but not searchable in the Vine Program?
My product was not searchable in Amazon one day and the seller support helped to refresh my product and it became searchable again. However, my product is still not searchable in the Vine program, I wrote to seller support again and they said it is active and there is nothing he/she can do? It was searchable in the beginning and couple people ordered via the Vine program but became not searchable one day...
Last night, I asked a friend to help searching for my product particularly in the Vine program. After trying it for half an hour with the brand name, keywords, product names, benefits, ingredients and more; still couldn't find it within the Vine program. It is searchable in Amazon now but just not in the Vine program.
Does anyone know how to fix this issue?
Why is my product active but not searchable in the Vine Program?
My product was not searchable in Amazon one day and the seller support helped to refresh my product and it became searchable again. However, my product is still not searchable in the Vine program, I wrote to seller support again and they said it is active and there is nothing he/she can do? It was searchable in the beginning and couple people ordered via the Vine program but became not searchable one day...
Last night, I asked a friend to help searching for my product particularly in the Vine program. After trying it for half an hour with the brand name, keywords, product names, benefits, ingredients and more; still couldn't find it within the Vine program. It is searchable in Amazon now but just not in the Vine program.
Does anyone know how to fix this issue?
0 replies
JiAlex_Amazon
Hello @Seller_g0jUdwEdBki1X!
My name is JiAlex I am from Amazon forums. I wanted to follow up on your post, after review your case history with our seller support I found Case ending 2661, showing the case was resolved. I also take a look on marketplace to look for the product and is showing properly as well.
Any assistance, don’t hesitate to reach out our support channel: https://sellercentral.amazon.com/help/center
Happy Selling!
JiAlex
