Is Amazon profiting BIG time from Return Shipping Labels?
I have a magazine weighing 6.30 ounces coming back to me on a Return Request. Amazon charged me $9.94 for the shipping label. I checked with my post office today and learned the actual cost for the EXACT same size envelope and weight coming back from the EXACT same address is $6.00
Does Amazon gain $3.94 from this transaction?
How can I stop this the next time a customer files a Return Request? This has only happened to me a few times in the 14 years I've been selling - twice in the past 2 months though. Should I change the return process and click the link to send the label myself?
Furthermore - Amazon refunded the customer BEFORE the magazine even left the customer - at first scan when she mailed it - NOT when it arrives at my post office. No chance for me to check the condition on arrival. Yes, I know I can file a claim if the condition is different from when I mailed it, but we all know how long and complicated that is. Amazon is counting on our forgetting it.
Is Amazon profiting BIG time from Return Shipping Labels?
I have a magazine weighing 6.30 ounces coming back to me on a Return Request. Amazon charged me $9.94 for the shipping label. I checked with my post office today and learned the actual cost for the EXACT same size envelope and weight coming back from the EXACT same address is $6.00
Does Amazon gain $3.94 from this transaction?
How can I stop this the next time a customer files a Return Request? This has only happened to me a few times in the 14 years I've been selling - twice in the past 2 months though. Should I change the return process and click the link to send the label myself?
Furthermore - Amazon refunded the customer BEFORE the magazine even left the customer - at first scan when she mailed it - NOT when it arrives at my post office. No chance for me to check the condition on arrival. Yes, I know I can file a claim if the condition is different from when I mailed it, but we all know how long and complicated that is. Amazon is counting on our forgetting it.
Seller_euWk0xWbAjDs7
Yes major i have written about this many times.
You would think that since most of the returns, by amazons design end up being funded by sellers they'd try to soften the burden and pass on those tremendous discounts they are afforded by the carriers to us. but not only does this not occur they are profiting off of these returns big time
to add insult to injury many of these returns, many, come with adjustments after the fact, major adjustments, that a large portion of them at minimum are bogus, and you cant get youre money back and there's no where and no-one to turn to.
truly outrageous
and why must a profitable company resort to this
0 replies
Seller_MyXY4Myx9zVcR
Chances are it is a UPS label, and UPS and Amazon both profit from their use.
The buyer is reimbursed as soon as the item hits UPS or the USPS, NOT when it arrives at your mailbox.
I can ship a book to a customer using BPM for just over $4.00, but the UPS return label for the same book costs over $9.00.
Amazon should issue a Media Mail or BPM return label for returning books.
Seller_8LDS13Dwga70G
Profiting big time? No. The rates they charge are about the the same as I pay on shipstation. Most sellers are not going to get better rates.
Does Amazon profit off the rates? Probably, but it's likely a very very narrow margin. Nothing "Big Time."
Amazon will give the customers the most convenient way to return. They are not worried about the expense. We even get charged for when the customer returns a small item in a giant box. It's the way it is, so build that into your margins
Seller_f4a7xAPCCSMqD
The prepaid return shipping labels that Amazon generates for returns use the package weight and dimensions as listed on the ASIN, so I would recommend checking your listings to make sure that info is correct.
Seller_EGAYxdv2MmpO0
All I know is I am losing 8 or 10 bucks every time someone says they did not order a cassette.
Yes you did, it says so right there.
Seller_OwFy0CK4sS1nZ
Amazon is a the biggest casino in the world. Regardless of you are winning or losing they will be making profit.
Seller_teJJS3Io16ofw
My 6.3 oz pair of socks was returned to us as 7 LBS. We filed a safet-y claim and got the outgoing shipping back but that was still a lot less than the return postage was. Any returns through UP has all been marked as 7 LBs. Amazon at it's finest
Seller_KV3D5XM5wmz35
The 'profit' we see them making is in the case where a buyer initiates a return request, our account is charged for the label and the customer doesn't return the item. Label goes unused but we still paid for it!
This situation seems to be unique to Amazon.
Seller_4K7eqIN4GuF2E
Of course Amazon is profiting. But not in the way you think.
Amazon is adding on a shipping "tax" to your fees. This wipes out any discounts you may receive from the commercial base shipping rate.
The only advantage is when Amazon follows their written policy and covers you on INR and late delivery claims.
However on the return labels, you are immediately charged (including the "tax") and if the label is never used there is no refund to you as there is a time limit to cancel a shipping label with the Post Office, and obviously keeps the "tax". You can request a refund of the postage paid but you will need the tracking number and file within 60-days. There are other regulations on the USPS website.
As for UPS - you are NOT the shipper of record and Amazon would have to act on your behalf - which they never will.
Seller_OAYaxa7xvProM
Same here. I sell vinyl records and use Media Mail to ship. All my returns come back via UPS for about $3-$4 more per unit. I wish returns would come back via the same method they were originally posted.
Seller_z1JDNz6de1lqc
Amazon PROFITS on every transaction this is why they push RETURNS and the customers who make lots of returns make Amazon lots of money.
