0 replies
Seller_Hi7wbO2Kbo6bl
Assuming you are talking about seller fulfilled orders, not FBA...
For existing orders you cannot change anything.
For future orders, look to your shipping templates.
If you are shipping from outside the U.S. you may not be able to change it by much, or at all. You will have to choose from the drop down choices, you cannot enter a value of your own.
Jameson_Amazon
Hi @Seller_prPQMVZiPQoRq,
Thank you for reaching out with this question!
You can update your delivery window information in the tracking details step up to the start of the window. However, like @Seller_Hi7wbO2Kbo6bl mentioned in their reply, you will not be able to make any changes to the delivery window on existing orders.
For more information on delivery windows, I would recommend reading through this help page.
I hope this helps! Please let me know if you have any additional questions.
All the best,
Jameson