Out of policy refund

Countries

Read-only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
India
imgSign in
user profile
Seller_69jMtj7G2PDPF

Out of policy refund

It is our bad experience with Amazon as it is violating it's own policy. A customer which has raised return request after 162 days has been refunded on same day an item of Rs. 13000 with auto authorised. How could be it possible, we feeling biased with selling on Amazon as we already beared too much loss.Company is refunding amount from our account for our of policy product.

102 views
9 replies
Tags:Return shipment
30
Reply
0 replies
user profile
Seller_tayaPB4WNahFY

The same happened with us, bro. It's like Amazon is exploiting sellers to look good in the eyes of customers.

10
user profile
Seller_uPCZLbBPvpwNK

with us also same thing happened.....amazon is refunding for orders, which are sold 4 months back also....first of all they increased selling fee....now troubling sellers.......better to move to flipkart, as it is offering 0% commission

10
user profile
Seller_69jMtj7G2PDPF

The return pickup of out of policy item has been also failed and company has refund the full amount to customer.

10
user profile
Seller_uIKrjjut3rOLW

this is biggest painful area. I can understand your feeling.

00
user profile
Noor_Amazon_

Hi @Seller_69jMtj7G2PDPF,

Have you reported the return delay issue? Can you send me a the case ID please?

Regards,

Noor

00
Follow this discussion to be notified about new activity