HELP!

I have been submitting the correct bank account information for months and months. I have called seller support so many times I cannot count. I am continuously being told that my account is being transferred to another department and they will reach out within 72 hours that never happens. As well as, the support people will be routinely checking in on me, that also NEVER happens. My account was eventually deactivated due to this December 16th. When this all started back in June. At one point it was reactivated saying the bank account had been verified December 22 and then deactivated again on the 24th telling me to regift my bank account AGAIN! Upon doing research it appears that the seller wallet account is the issue. It gives me the message “they believe my account is being used for business purposes” however it is NOT! It tells me to reply to the message to appeal, I’ve tried to do this and I get a return message that I cannot reply to this mailbox. I’m stuck in an endless loop of no one able to help me. I have money sitting on my account that I cannot get, and NOW they have changed MY CARD for all the refunds instead of taking it out of the balance!!!! I have tried to remove the seller wallet so it will actually verify my bank account but because my account is deactivated currently I have limited options on what I can click on and one of those is closing the wallet account. When I contact the health team they tell me they cannot do it and I have to wait for a response from the internal department that I have been waiting on since June. Can anyone help me figure out how to deactivate the wallet? Or how to verify my bank account? I even opened a new bank account and it also gets deactivated. Currently, on hold for the past 45 minutes to speak to support again, but I’m certain it will get me no where! PLEASE HELP!