Cancel return
Does anyone know how long it takes for Amazon to delete packages that haven't been returned in 30 days from open return requests?
And what happens to the price of the Amazon-generated tracking label if the package is not returned within 30 days?
Thank you in advance for your answers.
Cancel return
Does anyone know how long it takes for Amazon to delete packages that haven't been returned in 30 days from open return requests?
And what happens to the price of the Amazon-generated tracking label if the package is not returned within 30 days?
Thank you in advance for your answers.
0 replies
Seller_ZJhFeE3tNKzfh
Is this a FBM or FBA Order?
I think returns drop off after 90 days if under FBM Manage Returns.
As for the labels, well if it was never used, you’ll never be charged. I’m unsure if there is a timeframe to use the provided labels though.
Seller_rGtEcZnu0JTRD
Labels are pay on scan, so the money is only taken if the item is scanned.
Seller_GNZnVcGNo6mDw
If you use Royal Mail in accordance with Paragraph 4 below the label will expire
Each Postage Label will expire at 11.59 p.m. on the working day after its purchase. A Postage Label will expire even if it has been downloaded and/or printed. This means that an Item must be posted by no later than the "Post by" date stated on the Postage Label.
If the order has not been returned contact the customer via Amazon messages inform them you have not received the return and therefore deemed as they wish to no longer return the order and therefore you will mark the order has complete.
