Share your feedback with us after any support call
You can now provide immediate feedback to us at the end of a call with Selling Partner Support.
Previously, you had to wait for us to send you an e-mail after your case was resolved to offer feedback. Now, you can remain on the line after the call ends to complete a brief satisfaction survey.
This survey makes it easier to share feedback immediately after you receive assistance. It is part of our ongoing efforts to improve our Selling Partner Support experience and identify areas for improvement.
Share your feedback with us after any support call
You can now provide immediate feedback to us at the end of a call with Selling Partner Support.
Previously, you had to wait for us to send you an e-mail after your case was resolved to offer feedback. Now, you can remain on the line after the call ends to complete a brief satisfaction survey.
This survey makes it easier to share feedback immediately after you receive assistance. It is part of our ongoing efforts to improve our Selling Partner Support experience and identify areas for improvement.
0 replies
Seller_DzOeo4xl4hs0f
we have provided multiple times feedback on seller support and for ticket 10965026102. even after that no resolution since 8 days.. are there anyone even reviewing these feedback and taking action to improve?
Seller_DzOeo4xl4hs0f
@Roberto_Amazon
Case id for similar new issue is 11058068562. Previously all locations were showing the error and now most of the locations are throwing the error (only few pin codes are working).
It took almost 9-10 days to resolve the last issue after hell lot of follow-ups, calls with Amazon support team. Due to this, our product ranking went down drastically and our sells are still impacted due to it. Now again, similar issue has popped up. Customer Support team are clueless like last time and keep saying the same thing like we are working with internal team.
We have not changed any settings recently and seems to be a bug at amazon end. The service is so bad that neither they update the ticket with discussion points or how the resolution was done last time.
Would like seller support team to step up provide better support and quick resolution this time. We can't afford to keep losing customer
