Children Product Compliance Requests Under Review But No Progress for More Than 15 days
Hi Dear! My compliance requirement has been in under review status for more than 15 days. All the necessary documentations have been submitted. I called Seller Support more than 10 times and they repeated the same messages or even requested me to wait the response from internal team. But I got no reply from the internal team. Is there any way that I can do to speed up the review progress? Or to get the attention of the compliance team? It's really frustrated me caused my listing has been removed and sales stuck. My stranded inventory is scheduled for removal soon. I really need your help. This is the original Case ID: 15681128301.
Children Product Compliance Requests Under Review But No Progress for More Than 15 days
Hi Dear! My compliance requirement has been in under review status for more than 15 days. All the necessary documentations have been submitted. I called Seller Support more than 10 times and they repeated the same messages or even requested me to wait the response from internal team. But I got no reply from the internal team. Is there any way that I can do to speed up the review progress? Or to get the attention of the compliance team? It's really frustrated me caused my listing has been removed and sales stuck. My stranded inventory is scheduled for removal soon. I really need your help. This is the original Case ID: 15681128301.
0 replies
Emet_Amazon
Hello @Seller_enGeQYpDIFQWh,
Thank you for posting your concerns with your pending compliance review.
Due to verifying that this has been bending for some time now, I have reached out to the appropriate teams to follow up on your pending review. This team will likely follow up though the case and the compliance section of seller central with their decision.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_enGeQYpDIFQWh,
Thank you for following up.
I can confirm that as of today 8/22/24, this is still pending review with the appropriate teams. At this time there's no ability to expedite this review as it is pending with the appropriate teams regarding the delayed review. A notification will be provided on the related case, and occasionally they will notify you in your performance notifications on their decision. I would recommend continuing to monitor case ID: 15681128301.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
