No response Two-Step Verification Account Recovery
I am a seller. I am having an issue with two-step verification account recovery. Since our mobile phone is lost, we need to apply to reset the two-step verification recovery.
I have reached out to Amazon in an attempt to reset two-step verification, again with no response. I have submitted the necessary government documentation and have gone through the necessary steps.Amazon states I will receive a response within 24-48 hours but they never give me any kind of correspondence.
I have been trying this for weeks, I have submitted it multiple times with no response. Any help would be greatly appreciated, thank you!
@Micah_Amazon
No response Two-Step Verification Account Recovery
I am a seller. I am having an issue with two-step verification account recovery. Since our mobile phone is lost, we need to apply to reset the two-step verification recovery.
I have reached out to Amazon in an attempt to reset two-step verification, again with no response. I have submitted the necessary government documentation and have gone through the necessary steps.Amazon states I will receive a response within 24-48 hours but they never give me any kind of correspondence.
I have been trying this for weeks, I have submitted it multiple times with no response. Any help would be greatly appreciated, thank you!
@Micah_Amazon
0 replies
Seller_rI7BZIczK8iAC
Did you search in this forum other threads about this issue? Use the search bar on top, there are countless threads.
CR_Amazon
@Seller_q4cUsIeYbmKWM
Hello there, my name is CR and wanted to hop in here to see if you still needed some assistance here.
I see it has been a few days, and wanted to check in to see if you did receive the response.
If not, would you mind sharing the case # that you have opened with Seller Support on this?
I'll hang tight here for your reply.
CR_Amazon
