Error 5665 – Brand Name Issue Preventing Listing
I am facing Error 5665 while trying to list my product under my approved brand Woodwhiz Toys™ in the Toys & Games category.
Issue Details:
My GTIN exemption has already been approved for Woodwhiz Toys™.
When I enter the brand name "Woodwhiz Toys™", the system automatically changes it to "Woodwhiz Toy", preventing me from proceeding.
I have submitted all required documents, including packaging images, but the issue persists.
Amazon Seller Support keeps giving me generic responses without resolving the issue.
What I’ve Tried:
Double-checked for spelling errors, extra spaces, or incorrect capitalization.
Waited 24+ hours as suggested by support.
Submitted multiple cases with screenshots, but the issue remains unresolved.
Looking for Help:
Has anyone else faced this issue?
How did you resolve it?
Is there a way to escalate this issue to someone who can manually approve my listing?
Any insights would be greatly appreciated!
Thank you!
Sayeed
Woodwhiz Toys™
Error 5665 – Brand Name Issue Preventing Listing
I am facing Error 5665 while trying to list my product under my approved brand Woodwhiz Toys™ in the Toys & Games category.
Issue Details:
My GTIN exemption has already been approved for Woodwhiz Toys™.
When I enter the brand name "Woodwhiz Toys™", the system automatically changes it to "Woodwhiz Toy", preventing me from proceeding.
I have submitted all required documents, including packaging images, but the issue persists.
Amazon Seller Support keeps giving me generic responses without resolving the issue.
What I’ve Tried:
Double-checked for spelling errors, extra spaces, or incorrect capitalization.
Waited 24+ hours as suggested by support.
Submitted multiple cases with screenshots, but the issue remains unresolved.
Looking for Help:
Has anyone else faced this issue?
How did you resolve it?
Is there a way to escalate this issue to someone who can manually approve my listing?
Any insights would be greatly appreciated!
Thank you!
Sayeed
Woodwhiz Toys™
0 replies
Adam_Amazon_
Hello Sayeed,
Thank you for your post. What was the latest response?
Adam