Declare Value Letter
Needing recommendations on how to get a declare value letter from amazon seller to send to UPS for losing our inventory. Thank you so much for your help.
Declare Value Letter
Needing recommendations on how to get a declare value letter from amazon seller to send to UPS for losing our inventory. Thank you so much for your help.
0 replies
Seller_OvL8C4BJWiuS9
Are you referring to inventory that you sent that UPS lost? If that is the case, you as the seller need to provide that.
Seller_i6S8knzW6zU6Z
Hi @Seller_tVrTrKBJR6wV3,
According to the UPS optional coverage section here, Amazon doesn't provide documentation for claims - instead, they've set up a specific process with UPS for sellers:
You'll want to call the UPS Preferred Claims team at the 1-800 phone number you find in that help page. The help page mentions that these agents are specifically "trained to support claims requested by Amazon sellers." When you call, just let them know you're an Amazon seller filing a claim for lost seller-fulfilled inventory.
If you run into any issues with UPS denying your claim, the help page outlines what you'll need before contacting Amazon:
I hope this helps point you in the right direction!
