reviews on Amazon
Hi!
Have a question: how do you solve the problem of reviews on Amazon? Because I have this terrible problem. Amazon does not skip reviews because it believes that buyers do not have enough history and reputation. So I see dozens of ratings and reviews on the Account Health page and very few on the product page.
Best regards
reviews on Amazon
Hi!
Have a question: how do you solve the problem of reviews on Amazon? Because I have this terrible problem. Amazon does not skip reviews because it believes that buyers do not have enough history and reputation. So I see dozens of ratings and reviews on the Account Health page and very few on the product page.
Best regards
0 replies
Seller_rI7BZIczK8iAC
On the "Account Health page"? Are you sure? Is that new? Never seen that.
Seller_NbYSGJ8Tehgbv
I have been trying to see if I could understand your request for about 5 minutes but I was unable to do so.
Reviews on Amazon are not a problem.
I have no idea what you mean by Amazon not skipping reviews? What reviews are you talking about in the Account Health page?
Seller_aWrza8YvWVgM1
Most customers only write product reviews if the product is outstanding or if it is horrible. Seller feedback comes usually 1 review per 100 sales.
Seller_CW0P5hgbsiqWX
Are you confusing reviews and feedback?
Reviews rate the product and are found on the product's page. To solve this, find a better product to sell.
Feedback rates the individual seller. To fix this, Sell a sell a thousand more products. Feedback comes at an average rate of 1-2 per 100 sales. After 1000 sales you should have 10 more.
Michelle_Amazon
Hi @Seller_IDk9M2zgn7u1x,
Thanks for reaching out. The information you are seeing on the 'Voice of the Seller' page in your account is coming from the customers when they put in the reason for the return in the comments. This information is being provided to you to help you fix any defects in your shipping/product etc before the listing is removed. This is why you are not seeing it as a product review on the detail page.
If this is not what you are looking at, please provide me with your Seller Support case so I can take a look further.
I hope this is helpful!
Michelle