Customer was refunded and never shipped the item back
Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist
Case ID 16478136631
Customer was refunded and never shipped the item back
Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist
Case ID 16478136631
0 replies
Bryce_Amazon
Greetings @Seller_XbpZ9KI6Xc8yr, good to chat with you again and thanks for your patience. It looks like the Seller Support team is continuing to work on this in the case ID you provided, with the case still marked as Pending. Let's allow them some time to resolve the issue, but reply to me here if they are unable to do so.
- Bryce
Seller_GpoPs9VjI4McU
That's how it works sometimes. I have had people ship the original package back filled with old screws, This way the package weighs the same. Some people are thieves. I chalk it up to the cost of business. Karma will get them.
