Shipping preferences - Help please
Hi all,
I sell used mobile phones & have noticed a significant drop in sales over the last two weeks. I initially assumed people were holding back from spending due to summer holidays, kids being off school etc. however having just checked a listing of mine i noticed my estimated delivery time is showing as up to 5 working days. I think this could well be negatively impacting my sales.
My delivery preference is DPD next day delivery if order is placed by 1:30pm. Can anybody help me understand why Amazon would be telling customers up to 5 days if it is in fact next day delivery?
This is causing a problem.
Shipping preferences - Help please
Hi all,
I sell used mobile phones & have noticed a significant drop in sales over the last two weeks. I initially assumed people were holding back from spending due to summer holidays, kids being off school etc. however having just checked a listing of mine i noticed my estimated delivery time is showing as up to 5 working days. I think this could well be negatively impacting my sales.
My delivery preference is DPD next day delivery if order is placed by 1:30pm. Can anybody help me understand why Amazon would be telling customers up to 5 days if it is in fact next day delivery?
This is causing a problem.
0 replies
Seller_d8WfbEccuaGMc
Also, for context - this never used to be the case. My orders always showed as 1-2 days delivery time. I also have a 0% late dispatch rate & 100% valid tracking rate, so this absolutely should not be happening.
