CANADA account got deactivated
Does CANADA account deactivation cause USA account daectivation also??? There was policy violation on CANADA account i have tried my best to restore but unable to get it restore. Does this cause USA account deactivation??
CANADA account got deactivated
Does CANADA account deactivation cause USA account daectivation also??? There was policy violation on CANADA account i have tried my best to restore but unable to get it restore. Does this cause USA account deactivation??
0 replies
Seller_chy5fCStE8sIz
Hello @Seller_GnuNEGh2WxQLI
Why was your Canada account deactivated?
Post your deactivation performance notification.
Emet_Amazon
Hello @Seller_GnuNEGh2WxQLI,
Thank you for posting your concerns with your account being deactivated.
The short answer is yes. Some policy violations will impact all regions equally depending on the type of issue, as noted this was associated with a restricted product policy violation. The question I have on this is if you were specifically listing a restricted product or as a result of the account health rating?
Additionally, if the policy violation did not impact all stores, if one of your stores is deactivated, it can result in the deactivation of all other stores due to our code of conduct - multiple accounts policy.
As @Seller_chy5fCStE8sIz mentioned, please post your original deactivation notice for both your CA and US store so that we can offer more guidance or support on next steps. If you have any related case ID or ASIN related to the violation, this will also be helpful.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
