I don't receive OTP
i don't receive OTP for my two step verification I am unable to login in my seller account please help
I don't receive OTP
i don't receive OTP for my two step verification I am unable to login in my seller account please help
0 replies
Seller_3weIvlj1aSymC
Yes ,Same Issue we also facing,We requested to mail OTP access require.
If amazon access phone and mail.It easy for seller.
Seller_1gtjbeY1Vt9wh
Yes, Amazon started limit on number of OTPs per day. After 24 hours you will start receiving the OTP. Immediately you should add alternate mobile number and also add Google Authenticate app to receive OTPs. This is the only solution
Adam_Amazon_
Hello @FINEST_WOVEN,
To gain access to your seller account, try logging into Seller Central and click Didn’t receive the code? on the bottom of the two-step verification page. Select your backup method for receiving your code.
If you don’t have a backup device and can't change your settings, you'll need to go through the Two-Step Verification Account Recovery process. This process requires you to submit documentation verifying your identity.
Adam