FBA return policy on Clothing Brand
Hello,
We are a clothing brand selling on Amazon USA Marketplace.
For the past few months, we have been facing huge returns and refunds on our clothing brand unnecessarily.
As customers are abusing Amazon's FBA Return Policy, Wearing / Using our clothes intentionally Damaging our product, they returning our precious goods as it is on false claims.
We need to know in detail as:
What is Amazon's FBA Customer Return Policy specifically on the Clothing category?
We are having a huge business loss of around - $12 K due to such Bad Customers.
Need urgent attention on this matter from senior Amazon Management.
Regards,
EDENROBE.
FBA return policy on Clothing Brand
Hello,
We are a clothing brand selling on Amazon USA Marketplace.
For the past few months, we have been facing huge returns and refunds on our clothing brand unnecessarily.
As customers are abusing Amazon's FBA Return Policy, Wearing / Using our clothes intentionally Damaging our product, they returning our precious goods as it is on false claims.
We need to know in detail as:
What is Amazon's FBA Customer Return Policy specifically on the Clothing category?
We are having a huge business loss of around - $12 K due to such Bad Customers.
Need urgent attention on this matter from senior Amazon Management.
Regards,
EDENROBE.
0 replies
Seller_dyZ2OfRR393IL
Welcome to selling on Amazon, unfortunately!
Tatiana_Amazon
Hi @Seller_h1AJqXwMbD3kW,
I do understand your frustration with the returns you are receiving. However, as part of our commitment to your customers, Amazon does allow free returns on Fashion items when requested within 30 days (be aware this returns window does increase before and after the holidays).
The FBA customer returns policy found on this page will apply to fashion items as well.
Tatiana
