Check-in POC1 warehouse and not receiving
Our FBA shipment arrived and check-in POC1 FBA warehouse for more than 12 days and still not start receiving, can anyone help?
Check-in POC1 warehouse and not receiving
Our FBA shipment arrived and check-in POC1 FBA warehouse for more than 12 days and still not start receiving, can anyone help?
4 replies
Jameson_Amazon
Hi @Seller_ONKiSYVbxFs15,
Thank you for reaching out on the Seller Forums!
I know it's not ideal to hear, but sometimes the shipment process does take a bit of time to complete due to a variety of reasons, including high volume.
That said, if you can please send me your shipment ID and case IDs for this, I'd be happy to take a further look into that shipment to make sure everything's on the right track.
Thanks again,
Jameson
Seller_ONKiSYVbxFs15
Dear @Jameson_AmazonI'm glad to receive response from you and we hope to obtain your continuous support on this matter, the shipment ID: FBA18WZ1V0K1, and the case opened for this matter. case ID is ID 18051259461 but unfortunately it was reponsed and closed automatically, please let me know if any further information needed. Thanks, Elaine