I've been selling on Amazon for 23 years. Amazon won't let me pay myself and appears to be holding my balance in reserve for the last 4 days for no reason. I've called Amazon 5 times and no one can tell me why I cannot pay myself and why my money is being held in reserve. My health on the account is "healthy". There are no chargebacks, no claims, no issues at all with my account. No emails from Amazon regarding why they are holding my balance in reserve. No warnings, nothing.

I'm being told by Amazon that my money is being held in reserve. They cannot tell me why, and they cannot tell me for how long or when I will be able to pay myself. I'm told they will transfer the issue to another team who never not contacts me back. Next time I'm told that they will have a supervisor call me back. That has not happened.

Has anyone else had this problem? I don't know what to do at this point and can't get any help from anyone.