undue cancellation charges, fraud by account manager
I am a seller on your marketplace, and I have encountered a serious issue with my account management. Orders were not forwarded to me properly, resulting in cancellations, for which I have been heavily charged. When I tried to resolve the issue with my account manager, she was rude and unhelpful, and now no one from the team is responding to my calls. I would like to request your assistance in reviewing and rectifying the situation.
undue cancellation charges, fraud by account manager
I am a seller on your marketplace, and I have encountered a serious issue with my account management. Orders were not forwarded to me properly, resulting in cancellations, for which I have been heavily charged. When I tried to resolve the issue with my account manager, she was rude and unhelpful, and now no one from the team is responding to my calls. I would like to request your assistance in reviewing and rectifying the situation.
0 replies
Adam_Amazon_
Hello @Seller_40oYZ0RiOHe5P,
Thank you for your post. What do you mean by not forwarded to me properly? can you elaborate more? Why do thinks its a fraud?
Adam
