Product compliance is under review for over 2 months
Dear Amazon Product, Safety & Compliance Team,
I received compliance requests two months ago and promptly submitted all required documents and photos. While most of the listings were approved within a day or so, a few remain stuck with an "under review" status.
With the due date approaching on November 8th and considering this is a seasonal item, could you please take a look at the following cases: 16568754061 and 16602238751?
Thanks.
8 replies
Seller_iobipI6xASRkh
Just FYI these are sellers helping sellers we are not Amazon.
Have you called seller support to find out more information on "under review" since it has been over 30 days?
Emet_Amazon
Hello @Seller_j1wJizI3mSlAp,
Thank you for posting your concerns with your product compliance request.
I received compliance requests two months ago and promptly submitted all required documents and photos. While most of the listings were approved within a day or so, a few remain stuck with an "under review" status.
With the due date approaching on November 8th and considering this is a seasonal item, could you please take a look at the following cases: 16568754061 and 16602238751?
I see from the two cases provided there were about 4 ASIN under review: B0D98VV3QK, B0D98TXP9J, B0D98VT78Y, B0D98W41L6. I have reached out to the appropriate teams to review the situation. These teams will typically follow up directly on their individual cases for each ASIN rather than the bulk ones you provided here. This team does not typically offer me updates but if they do, I can follow up here to provide updates or guidance on the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_j1wJizI3mSlAp
@LaudisiDG, @Emet_Amazon thanks for your support.
Just to share my experience: after due day compliance requests has additional red notes “your attention required”. But I could do nothing, beside close listing. In 4-5 days after due day, all request were reviewed and confirmed. Most important listing were active all the time.
Hope that helps too be a little bit calmer in similar case.
Emet_Amazon
Hello @Seller_j1wJizI3mSlAp,
Thank you for posting your update.
I had just received an update myself on the situation, so I am glad you are already seeing the listings active. If you do run into any hiccups with the listings showing active or other issues to follow up with a screenshot or description of the situation so I can assist further as needed.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
