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New Seller Community

5.8L members
3.4K discussions
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Seller_SB0NEWCpsq9uB

Amazon account appeal recovery

Hello Wu Binhong

We have received your submission, but are unable to reactivate your account. After reviewing your account, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activities that harm our customers, other selling partners, and our store.

Why does this happen?

Pursuant to Section 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been deactivated.

Please visit "Monitor your account health" to review Amazon's policies regarding account health:

https://sellercentral.amazon.com/gp/help/G200205250

You can also visit the Selling Policies and Seller Code of Conduct Amazon policy:

https://sellercentral.amazon.com/gp/help/G1801

Sincerely,

Seller Performance Team

amazon.com

My account is a new one, and I only added a new product. It was deactivated a week after it was put on the shelves. I don’t know why my account was deactivated. I also submitted the relevant supporting bills and bills. The address on the website is also consistent with my company address. Why can’t I pass the review?

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4 replies
Tags:Deactivated
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user profile
Seller_SB0NEWCpsq9uB

Amazon account appeal recovery

Hello Wu Binhong

We have received your submission, but are unable to reactivate your account. After reviewing your account, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activities that harm our customers, other selling partners, and our store.

Why does this happen?

Pursuant to Section 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been deactivated.

Please visit "Monitor your account health" to review Amazon's policies regarding account health:

https://sellercentral.amazon.com/gp/help/G200205250

You can also visit the Selling Policies and Seller Code of Conduct Amazon policy:

https://sellercentral.amazon.com/gp/help/G1801

Sincerely,

Seller Performance Team

amazon.com

My account is a new one, and I only added a new product. It was deactivated a week after it was put on the shelves. I don’t know why my account was deactivated. I also submitted the relevant supporting bills and bills. The address on the website is also consistent with my company address. Why can’t I pass the review?

31 views
4 replies
Tags:Deactivated
00
Reply
0 replies
user profile
Seller_OvL8C4BJWiuS9

If you are referring to a piped utility bill, it's a verification step. Your name and address must match exactly to what you used to sign up with Amazon as.

10
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Seller_SB0NEWCpsq9uB

Amazon account appeal recovery

Hello Wu Binhong

We have received your submission, but are unable to reactivate your account. After reviewing your account, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activities that harm our customers, other selling partners, and our store.

Why does this happen?

Pursuant to Section 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been deactivated.

Please visit "Monitor your account health" to review Amazon's policies regarding account health:

https://sellercentral.amazon.com/gp/help/G200205250

You can also visit the Selling Policies and Seller Code of Conduct Amazon policy:

https://sellercentral.amazon.com/gp/help/G1801

Sincerely,

Seller Performance Team

amazon.com

My account is a new one, and I only added a new product. It was deactivated a week after it was put on the shelves. I don’t know why my account was deactivated. I also submitted the relevant supporting bills and bills. The address on the website is also consistent with my company address. Why can’t I pass the review?

31 views
4 replies
Tags:Deactivated
00
Reply
user profile
Seller_SB0NEWCpsq9uB

Amazon account appeal recovery

Hello Wu Binhong

We have received your submission, but are unable to reactivate your account. After reviewing your account, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activities that harm our customers, other selling partners, and our store.

Why does this happen?

Pursuant to Section 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been deactivated.

Please visit "Monitor your account health" to review Amazon's policies regarding account health:

https://sellercentral.amazon.com/gp/help/G200205250

You can also visit the Selling Policies and Seller Code of Conduct Amazon policy:

https://sellercentral.amazon.com/gp/help/G1801

Sincerely,

Seller Performance Team

amazon.com

My account is a new one, and I only added a new product. It was deactivated a week after it was put on the shelves. I don’t know why my account was deactivated. I also submitted the relevant supporting bills and bills. The address on the website is also consistent with my company address. Why can’t I pass the review?

31 views
4 replies
Tags:Deactivated
00
Reply
user profile

Amazon account appeal recovery

by Seller_SB0NEWCpsq9uB

Hello Wu Binhong

We have received your submission, but are unable to reactivate your account. After reviewing your account, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activities that harm our customers, other selling partners, and our store.

Why does this happen?

Pursuant to Section 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been deactivated.

Please visit "Monitor your account health" to review Amazon's policies regarding account health:

https://sellercentral.amazon.com/gp/help/G200205250

You can also visit the Selling Policies and Seller Code of Conduct Amazon policy:

https://sellercentral.amazon.com/gp/help/G1801

Sincerely,

Seller Performance Team

amazon.com

My account is a new one, and I only added a new product. It was deactivated a week after it was put on the shelves. I don’t know why my account was deactivated. I also submitted the relevant supporting bills and bills. The address on the website is also consistent with my company address. Why can’t I pass the review?

Tags:Deactivated
00
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4 replies
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Seller_OvL8C4BJWiuS9

If you are referring to a piped utility bill, it's a verification step. Your name and address must match exactly to what you used to sign up with Amazon as.

10
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user profile
Seller_OvL8C4BJWiuS9

If you are referring to a piped utility bill, it's a verification step. Your name and address must match exactly to what you used to sign up with Amazon as.

10
user profile
Seller_OvL8C4BJWiuS9

If you are referring to a piped utility bill, it's a verification step. Your name and address must match exactly to what you used to sign up with Amazon as.

10
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There are no more posts to display